Epcot Times Boards get an update to match Neighborhood. Disney installed Information Boards that tell you the wait times for each ride in Epcot last year. Now it looks like they have been updated to match the World they are in. World Discovery consists of Mission Space, Space 220, a
Tag: Guest Services
New Times Board debuts in Epcot
New Times Board debuts in Epcot. Guest Relations, also known in the parks as Guest Experience Team blue umbrellas have shown up all around the 4 parks since the debut of Genie Plus. The Blue umbrellas are very noticeable and the Cast Members who work under them are very knowledgeable
Disney reaches an agreement with Call Center Cast Member Union on furloughs
Disney and the Call Center Cast Member Union have reached a furlough agreement for hourly Guest Services Call Center and Telecommunications Service Cast Members. In the agreement, Disney will maintain health insurance, educational support and additional employee assistance programs during the temporary furlough that starts on April 19th, 2020. You
Disney Springs New Ticket Center Is Now Open
The new Disney Ticket Center announced as an addition to the Town Center in Disney Springs, has opened. We were there to check out the new addition and see what kind of services they offered. Located in the Disney Springs Town Center area, the Ticket Center is between the Welcome
Magic Kingdom Reached Capacity Closure With New Years Crowds
Walt Disney World is one of the most magical places on earth, but today… It is a little crowded for most guests! Disney announced this morning through their My Disney Experience app and social media that they reached Phase B capacity closure by 11:30 this morning. New Years is a beautiful
Walk-up Reservations Are Helping Epcot Guests Get The Most Out of Dining Options
We all know a hot commodity when visiting Walt Disney World is dining reservations. Sometimes, it can be complicated, rushed, booked, and just plain frustrating. Well, in an effort to assist with some of the confusion and make dining reservations a little easier, Epcot is now offering walk-up reservation scheduling
Disney updates Prohibited Items on the Disney Cruise Line and Castaway Cay
One of the most exciting times is packing for your upcoming adventure aboard the Disney Cruise Line. While you are packing, you will definitely want to keep in mind that Disney Cruise Line does have restrictions on what items are are allowed and not allowed to bring on board and
Disney Cruise Line To Discontinue Mickey Mail Character Autograph Service Soon
Disney Cruisers…I have some sad news to share today. The Disney Cruise Line will soon begin phasing out their onboard character autograph request (aka- Mickey Mail). For those of you unfamiliar with the service, this popular and unadvertised perk allowed you to drop off a pillow case, photo matte, autograph
The dish on Disney Buttons
One of the most popular pieces of advice given by savvy Disney travelers is to get your “Disney Button” . You may ask what could possibly make you want to look like you work for a restaurant chain while visiting Disney? Well, Disney is its own little “World” and wearing
Do I Need My Stroller in Disney World?
To Stroller or not to stroller, that is the question. The question on every parents mind when planning their trip. Especially if your child no longer uses a stroller at home. I will tell you that if your child is under the age of 5 and not a marathon runner,
Thanking a Cast Member
Cast members will often go above and beyond the call of duty to make your Disney vacation wonderful. Whether you’ve received an unexpected room upgrade, a complimentary dessert, were given extra help while in a pickle, or were just handed some surprise fast passes, a simple spoken “Thank you” is always appreciated. But have you
