Universal Orlando Closing Today Due to Tropical Storm Nicole
It has just been announced that Universal Orlando will also be closing today due to Tropical Storm Nicole. This news comes to us just after Walt Disney World just announced they would be closing as well.
Here are the details:
Universal Orlando Resort has made the following operational decisions due to Tropical Storm Nicole:
- Due to Tropical Storm Nicole, Universal’s Volcano Bay is currently closed and Universal Orlando Resort, including CityWalk, will close early on Wednesday, Nov. 9 at 5 p.m. Our hotels will remain operational as they focus on taking care of our guests.
- We anticipate a phased and delayed reopening on Thursday, Nov. 10, and will update once we assess conditions. Please check back for updates.
The Universal Orlando Resort Guest Contact Center is currently experiencing higher-than-expected wait times and is currently assisting guests whose travel is directly affected by the approaching storm. If your travel dates are after November 13, we would appreciate if you would call us back at a later date.
Our hotels will remain operational as they focus on taking care of our guests. If you have an existing reservation for arrival through Friday that you would like to cancel or modify, please continue to hold.
Universal Parks & Resorts Vacations™ Severe Weather Policy
While an incredible vacation awaits at Universal Orlando Resort™, unfortunately, we can’t make guarantees about the weather, but your travel plans can still be stress-free. In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact our team in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodations and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed. If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines.
If you have purchased Universal Orlando products and services through third-party suppliers, travel agents or tour operators please contact them directly for information regarding their cancellation or change policies and procedures. The policy does not apply to certain special events, dining experiences or group related bookings.
We want you to feel safe and will work with you directly to best accommodate your needs. If you have additional questions or need to change or cancel your travel plans, please contact a member of our Guest Contact Center team by calling 800-711-0080.
Earlier this year Universal Orlando closed for Hurrican Ian, we hope that everyone stays safe from Tropical Storm Nicole.
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