Your Disney Reservation can not be located.

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Your Disney Reservation can not be located…Have you seen those horrible words when checking on your Disney Reservation? I have and it puts me in panic mode and I am normally a very calm person. I have had issues in the past with my reservations disappearing, but they always reappear.

Today Disney launched a new site, it is working in conjunction with the My Disney Experience iPad app. Not all the features are fully accessible across the website and the App just yet, but they will be. I spoke to someone at Disney Reservations and she said that they hope everything will be fully operational within 48 hours. I had to manually enter my reservation numbers and it had no problem locating my Dining reservation but it could not locate my vacation I have planned for February. The chat feature on the new site is also not functional yet, so you would have to call.

She said they are having bigger  issues with reservations made under the Florida resident or the Annual passholder discounts, which of course is mine. So keep checking back and if your reservation can not be found within 48 hours then please let them know but do not freak out because your reservations are still in the internal system they just may take some extra time to show up on the new site.

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2 thoughts on “Your Disney Reservation can not be located.

  1. What is the new website? I’ve been having issues with the app crashing all day on an android phone. I wonder if they are related?

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