Helpful Virtual Chat With a Walt Disney World Resort Cast Member Feature Coming Soon

virtual chat

A helpful virtual chat with a Walt Disney World Resort Cast Member feature is coming soon! With the phased reopening of the Walt Disney World Resort, many measures are being set in place to reduce interactions while COVID-19 concerns are still present. These are to keep guests safe while enjoying the Disney magic we miss so much.

One of these new features- a virtual chat with a Resort Cast Member- will allow any assistance for guests’ hotel stays without having to wait in the lobby for help. This feature will be available on the My Disney Experience App beginning June 22.

To reduce the risk of exposure to COVID-19, Walt Disney World will offer the virtual chat feature, online check-in, automatic checkout, enhanced cleaning, and much more! For more information on all of the steps Walt Disney World will be taking to keep guests safe, click here.

We can’t wait to be back at the “happiest place on Earth” while staying safe, of course!

Photo source Walt Disney World.


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Rebekah