Disney releases an Update on staying at a Disney Resort Hotel before reopening

Vice President of Worldwide Safety Services Katie Kelly has just released an update on staying at a Disney Resort Hotel this morning:

Check it out below…

Dear Guests,

As we look towards reopening our parks and resorts around the world, your wellbeing – and the wellbeing of our cast members – is one of our top priorities. In March, we began the phased reopening of Shanghai Disney Resort, and on May 20, we took another step as guests returned to shop and dine at Disney Springs at Walt Disney World Resort. Just as we’ve started making plans for our theme parks, we are also making plans for our hotels and Disney Vacation Club resorts. With that in mind, we wanted to share what you can expect when you book a stay at a Disney Resort hotel.

As Disney’s Chief Medical Officer Dr. Pamela Hymel shared in her previous update, our health and safety team has taken a close look at the experiences at our hotels, from resort and room cleaning to check-in, dining and entertainment, so you can have a magical visit with peace of mind. During your stay, you’ll find updates and enhancements made with health and safety in mind, in line with the guidance of health and government authorities.

At the Resort 

Staying with confidence starts at check-in, with options to use Online Check-in service at select locations and meet your luggage at your room with redesigned bell services.

Throughout Disney Resort hotels, we’re increasing cleaning in high-traffic areas such as elevators and escalators, handrails, benches, tables, handles, restrooms, and more. We’ve also expanded the number of hand sanitizer locations across the property.

At our restaurants, lobbies, pools, fitness centers, and other public areas, we’re looking at adjusting services to enable preventive measures and physical distancing, including reducing capacity where appropriate and implementing enhanced cleaning measures.

We’re using technology to aid us in these efforts, with limited-contact services in place at our shopping and dining locations, with Mobile Order, cashless options and Magic Bands.**

In Your Room

Before arrival, every room will be given enhanced cleaning. During your stay, a light cleaning service (including removal of trash and replenishment of towels and amenities) will be offered every other day.**

Our housekeeping cast members will receive training on increased cleaning measures throughout the resort hotel and for each guest room, including updated practices for cleaning tools and managing in-room amenities, linens, luggage, and more.

Of course, we all have an important role to play in promoting health and safety. We are asking our guests to help, by washing your hands frequently with soap and water; following physical distancing and other guidelines when you visit; and rescheduling your visit if you or a member of your party feel ill or are subject to quarantine or other travel restrictions.

We’ll share more information about the health and safety measures at Disney Resort hotels with you ahead of your visit – and continue to monitor the situation and make adjustments as appropriate.

While our new experience may be a little different from the last time you stayed with us, a magical and memorable visit awaits you at our Disney resort hotels. We’re looking forward to welcoming you – see you real soon!

Katie Kelly

Vice President of Worldwide Safety Services
Disney Parks, Experiences, and Products

*Owned-and-operated Disney resorts.
**Available at Walt Disney World Resort only.
***Disney Vacation Club members will receive their traditional housekeeping service.

Source

Let our friends at Destinations to Travel help you book your next Disney Vacation. They are the preferred Travel Agency of Chip and Company and Disney Addicts, and who we use ourselves.

Get started below for your FREE No Obligation Quote.

Book With our friends at Destinations to Travel

Who is your Travel Agent?(Required)

Let us pick for youEric HilesStacy ReedAbbey JohnsonAlisa SullivanAlli WillisAmanda FolsomAmanda VannAmber BrillhartAmber FisherAmy SieburnAndrea SmithAngela AndersonAngie BaycuraAnna PetrilliAnnabelle DuboseApril StefanskiAshley RamseyBeth ParsonsBetsy SantoroBrandie McQueenBrian BuckleyBridget HatchBryan SchwartzCandice SneedCarrie ButlerCarson DockumCasey BoltCharleen HortonChelsea RoyChelsea WuebkerChris BoyerChristie GrubeChristina FratturaChristina SmithCourtney WhiteCraig YoderDan MercedDanielle NorcrossDarby MouritsenDavid ForrestDeborah AlvaradoEmilee BiegelEmily MorrisFaith HakesGail HatchGreg MatzkerHelen HummerHolly CurryJackie CavistonJaclyn PepitoneJamie SwansonJeanine JordanJeff CallahanJenni MaierJennifer BrownJennifer StephensonJennifer StoessnerJessica HatfieldJessica HuffJessica WunderJoe GuertinJon CarpentierJoseph SliwaJulie McCombJustin BrownKat AttridgeKathryn EberhartKathy AndersonKatie HarrellKatie PrevotKayla CookKelsey SullensKim HelmsKimberly HutchinsonKristi GallagherKyle RamsdenLauren DewlenLeanne MonterLinda DurhamLindsay AckermannLindsey VromanLissette BritoLori HardyMallory MorrisonMandi QuinnMaranda PerkinsMarisa AlvaradoMegan TeismannMeghan BlairMelissa ReedMichele KlineMike BeyerMissy McCormickMisty DickersonNancy CasteelNicole ThorntonPatrick O'ConnorPaul SulPeyton Ward-KubikRaylene CooganRegan OstranderRobbie BulusRobert ThomasSara SolbergSarah McCandlishShanna BrowningShelley BennettShelly MetzStacy CristStacy KrzyminskiStacy SmithStephanie DraganoStephanie FerencStephanie WalshSusannah McCordTara SlusserTerri MillerTiffany DobraskiTiffany DrenkhahnTina FarmerTonya LesiukTracy DaneTroy DuncanVeronica RenteriaVicki FesslerWendy CarllWendy HauserWendy KellehanWendy Shelley

Name(Required)

First Last

Email(Required)

Phone(Required)

Destination(Required)

Walt Disney WorldDisneyland ResortDisney Cruise LineAulani, A Disney Resort and SpaAulani, A Disney Resort and SpaUniversal FloridaUniversal HollywoodRoyal Caribbean, Carnival, Norwegian or other Cruise LineI don't know yet

# of Adults(Required)

# of Children(Required)

Check-in-Date(Required)

MM slash DD slash YYYY

Check-out-Date(Required)

MM slash DD slash YYYY

Comments, Questions or Special Requests

Phone

This field is for validation purposes and should be left unchanged.

Δ

For the BEST in Disney, Universal, Dollywood, and SeaWorld Theme Park News, Entertainment, Merchandise & More follow us on, Facebook, Instagram, and Youtube. Don't forget to check out the Chip and Company Radio Network too!