Dollywood Named America’s Best Theme Park Customer Service by Newsweek Newsweek has named Dollywood Parks & Resorts the top theme park company in the United States for customer service in its “America’s Best Customer Service 2025” rankings. This accolade is the latest in a string of honors for the Smoky
Tag: Customer service
39 Disneyland Paris cast members win an award for Outstanding Customer Service
39 Disneyland Paris cast members won an award for Outstanding Customer Service at the fifth edition of the Walt Disney Legacy Award! This award is for the cast member who goes “above and beyond to create the magic of Disney with the most important distinction in their careers!”. The award
Disney Quick Tip – Take your time and REALLY pay attention!
It’s hard when you are running to your next FastPass location to slow down and smell the roses, so to speak. I can tell you firsthand that some of our favorite experiences at Disney happened when we slowed down, talked to each other, and let magic happen. Here are three
Disney Institute Updates Bestseller Be Our Guest Guide: Perfecting the Art of Customer Service
In honor of Disney Institute’s 25th anniversary, Disney Publishing Worldwide has released an updated edition of Be Our Guest: Perfecting the Art of Customer Service, the quintessential guide to Disney’s legendary customer service. Authored by Disney Institute and writer Theodore Kinni, the updated book outlines how customer service continues to
The little things that makes Disney, Disney
In a world where the term “Customer Service” seemingly is not in the dictionary anymore, there is one thing that Walt Disney World does that nobody else does even close: Customer Service. We have been to Disney many times over the years, and will be there many times in the
