Oh, How I Love a Good Cast Member!

In a fairly recent WDW Radio Podcast, I remember Lou Mongello and his co-host talking about cast members and how to acknowledge a really good Cast Member. I had never previously thought about this – I always appreciated interactions with Cast Members, but never thought to show my appreciation with anything other than a smile.

This trip, I took mental notes of some of the better Cast Members and decided to follow up with a trip to Guest Relations. We stopped in to trade pins and while we were there, I asked for their comment cards. I wrote up 3 great cast members.

  • 1st – Our first day in the parks, while waiting to ride swap at Space Mountain, my son and I were playing in the arcade located at the exit of Space Mountain. He climbed onto a tractor that cost $.50 for a ride. I put my quarters in, but the ride didn’t work! We went to tell a Cast Member, who came over to fix the ride. Apparently, lots of people had put pennies and other change into the machine, causing it to stop working. Most likely a child had put in a flat souvenir penny as well, which the cast member gave to us, as well as returning our quarters before starting the ride for my son.
  • 2nd – Later at Magic Kingdom, we boarded the Walt Disney World Railroad at the Frontierland Train Station when a Cast Member came up to congratulate us on our race (we were wearing our half marathon medal lanyards to pin trade) and to make conversation about some pins I was wearing. Though this cast member didn’t particularly help in any way, his friendliness was truly appreciated and to me, he was an exemplary Cast Member.
  • 3rd – Last but definitely not least, at Rafiki’s Planet Watch, a train ride away from Disney’s Animal Kingdom, we found our new child-friendly haven. A new discovery to us, this Conservation Station had a petting zoo, hundreds of hidden mickeys (though I only found 1!), character meets, and, while we were there, an up close visit with a baby alligator. I somehow randomly ended up in conversation with a very friendly and informative cast member who told me all about the alligators and told me information about other reptiles as well. She helped me keep an eye on my son as he (and my husband) ran around, and after talking about pins and telling her I’m always on the lookout for another great Mickey Mouse for my son, she found extra pins lying around and gave one to my son.

That’s true magic. And, great Cast Members.

Jenn resides with her husband, 1 year old son, and 2 bratty dogs in a suburb of Washington, D.C. She also hosts her own blog, the Disney Babies Blog, where she shares her experiences, tips, and ramblings about traveling the parks with a baby. In her non-Disney life, Jenn is often found running, practicing yoga, or playing the clarinet in the military


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