Margaritaville’s Island H2O Live! Water Park will reopen to Guests on Saturday, May 23rd

It is with great anticipation that Margaritaville‘s Island H2O Live announces its reopening on select days beginning Saturday, May 23, 2020. As required, Island H2O Water Park submitted a reopening plan to the State of Florida that includes a proposed date for resumption of operations and proposed guidelines to ensure guest and staff safety, which was endorsed by the Osceola County Administrator.

1. Manage Park Capacity: The number of guests admitted each day is limited. Guests who arrive after park capacity is reached are not guaranteed admittance to the park and may be asked to wait or visit on a different day.
2. Implement Daily Wellness Checks: Team members and guests undergo a verbal screening upon arrival each day. Team members also receive a temperature check and are sent home if their temperature exceeds 100.4 °F.
3. Require Face Masks: Team members are required to wear a face-covering in virtually every area of the park. Between rides and attractions, guests are recommended to wear face coverings. Due to safety constraints, face coverings are not permitted while in the water or on slides.
4. Practice Social Distancing: Signs and ground markers are provided to assist guests with social distancing practices while in line at the park entrance, attractions, restrooms, food service locations, and more. Deck layouts are modified to ensure distancing in all lounging and dining areas.
5. Promote Hand Hygiene & Respiratory Etiquette: Additional hand sanitizing stations are placed throughout the park, and signs are displayed to encourage all employees and guests to wash their hands often and cover their coughs and sneezes.
6. Clean, Disinfect and Sanitize on a Continuous Basis: The CDC states, “disinfection with chlorine… should inactivate the virus in the water.” The water in all attractions at Island H2O Water Park is double treated with chlorination and ultraviolet light to maintain the healthiest water conditions. All water that circulates through the water park is exposed to UV light in the filtration process. UV light works by disrupting the DNA or RNA of specific organisms, such as viruses, which in turn, kills or inactivates the virus completely. Team members are assigned additional duties that support cleanliness throughout the park, including the disinfection of handrails, loungers, tabletops, tubes, mats, door handles, and other surfaces.
7. Encourage Electronic Payments: Guests are encouraged to purchase admission tickets online prior to arriving at the park to minimize interactions during the park entry experience. Guests are also encouraged to use cashless payment methods while visiting.
8. Manage Use of Indoor Areas & Communal Spaces: Homeland Security’s biodefense research laboratory states, “sunlight seems to be very detrimental to the virus,” and “within minutes, the majority of the virus is inactivated on surfaces and in the air in direct sunlight.” Our guests spend their entire day outdoors in the sunshine or in shaded areas, except for restroom buildings and other minor service areas which are disinfected regularly throughout the day.
9. Provide a COVID-19 Response Team: A team of supervisors and managers is available to respond to COVID-19 concerns from guests or employees. The team trains staff on all safety protocols and ensures that they are socially distanced during meetings and training.

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