With Universal Studios Florida reopening in just a couple of weeks, guests are sure to have questions. Universal will be implementing specific procedures and practices that are in line with CDC guidelines for the safety and health of team members and guests.
The procedures will cover three areas: screening, spacing, and sanitization. Here’s what you’ll want to know before you visit the theme parks:
- Guests and team members are required to wear face coverings
- Guests will be required to wear face coverings on attractions. The only exception will be for attractions that include signiﬁcant amounts of water as part of the experience, as well as Volcano Bay’s slides and pools.
- Guests and team members are required to undergo temperature checks. Anyone with a temperature of 100.4 degrees or greater will not be able to enter Universal CityWalk or the theme parks
- There will be staggered parking within the parking garage to help create distance between travel groups
- Universal Studios Florida will be limiting and reducing daily park attendance and attraction ridership in Universal Studios, Islands of Adventure and Universal’s Volcano Bay
- A reservation is not required to visit the theme parks but there may be times when the parks reach capacity and additional guests will not be admitted
- The majority of the attractions and experiences within the parks are scheduled to open. Select experiences will not be available during this phase, and some queue experiences may be slightly altered as the new procedures are implemented.
- Prior to boarding a ride vehicle, Universal Orlando team members will provide guests with the hand sanitizer that is required
- Virtual Line will be available for select attractions. Virtual Line allows guests to select a time to experience an attraction via the Official Universal Orlando Resort app so they’re minimizing the time they’re actually waiting in the queue line. Guests can make Virtual Line selections while they’re onsite at the parks on the day of their visit.
The following information is specific to Universal’s Volcano Bay:
- Capacity on each attraction will be limited – including rivers and pools
- For multi-person raft rides, only one travel party will be allowed to ride in a single raft. Please note that Volcano Bay’s standard height and weight requirements will be applicable.
- Lounge chairs will be placed in a fashion that allows travel parties to sit together, while also maintaining at least six feet of distance between other guests.
- Face coverings are recommended when guests cannot socially distance. They will not be permitted on slides and in pools.
- All TapuTapu wearables will be cleaned and sanitized prior to guest use.
- Team members who have “wet” roles, such as lifeguards, will wear a balaclava when they cannot socially distance. These will not be worn on slides or in pools for safety reasons. Face coverings are required for team members in “dry” roles.
The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19. Guests should evaluate their risk in determining whether to visit. Universal Orlando cannot guarantee that guests will not be exposed to COVID-19 during their visit.
Will you be visiting the Universal Orlando Resort soon?
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