Disney’s Flexible Cancellation Policy “Book with Confidence” will be ending on April 30th

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Disney’s Flexible Cancellation Policy “Book with Confidence” will be ending on April 30th

When Walt Disney World reopened last summer it offered guests a “Book with Confidence” cancellation policy. This policy allowed guests the flexibility to cancel at any time, for any reason, without fees. That policy will end on April 30, 2021.

Related – Disney World to start canceling Park Pass Reservations that are not connected to valid admission

The Disney World website noted that the policy is: “To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through April 30, 2021.”

Related – Are the Halloween and Christmas parties coming to Walt Disney World this year?


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Starting May 1, 2021, Disney’s cancellation policy will return to the following:

Cancellation and Refunds

  • For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs, and other amounts owed, will be refunded.
  • For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, nonrefundable travel protection plan costs and other amounts owed, will be refunded.
  • For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable.
  • No refunds are given for cancellation of any personalized products or experiences.
  • No refunds will be made for early departure from hotel and for unused or partially used admission tickets, options or features, including meals.
  • Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 90 days after departure and may be assessed a $25 processing fee.
  • Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refunded monies by guests from their travel agents.

Does your Disney World trip fall under Disney’s “Book with Confidence” policy? If you’d like to book your next stay, contact me today for a free, no-obligation vacation quote!


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Sara is a travel agent with Destinations to Travel, a Disney Earmarked agency. She lives in Alaska with her husband and 3 kids. Due to her extreme dislike of winter, she travels often to warmer destinations during the colder months. She visits the Disney parks and resorts frequently with her family and loves helping other families plan magical vacations. Contact her here for help with your vacation!
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