Disney World Guests Need to Update Information for upcoming 2020 Reservations

Please note: some posts may contain affiliate links which means our team could earn money if you purchase products from our site

Guests with a Disney World reservation for dates between November 6 and December 31, 2020, will need to update their information if they haven’t already. Disney is asking guests to confirm, modify, or cancel their reservation.

Below is an example of the email Disney is sending to guests:

“Merry Moments Await

Though some of our experiences have changed, the magic will never fade. That’s especially true during the most magical season of all…the holiday season. And we can’t wait for you to come experience it during your upcoming Disney Resort hotel stay.

Through December 30, you’ll have the chance to enjoy festive Character sightings, cheerful castle projections, themed merchandise and even special appearances by Santa Claus himself.

We ask that you kindly review all of the following operational updates and contact your Travel Professional to confirm, modify or cancel your upcoming visit.


If you haven’t heard, we’re thrilled to let you know that all four Walt Disney World Theme Parks are now open. And even though your experience will be understandably different, there’s still so much to look forward to. Many favorite attractions are ready and waiting for you—plus, you’ll discover holiday-themed Character Cavalcades, seasonal décor and tasty treats.

Disney Springs® is currently in a phased reopening with many retail and dining locations ready to welcome you.


There’s one very important thing you need to do: make your Theme Park reservations through the new Disney Park Pass system.  Because in order to enter a Theme Park, all Guests ages 3 and older must have a Park reservation in addition to a valid ticket or annual pass for admission to the same Park on the same date. Park reservations are limited in capacity, subject to availability and are not guaranteed.


Since Walt Disney World Resort is in a phased reopening, some Disney Resort hotels will remain closed during your stay. If you have a reservation at a Disney Resort hotel that won’t be open during your travel dates, your Travel Professional can help modify your Disney Resort hotel to a comparable accommodation at no additional charge.


While visiting Walt Disney World Resort, all Guests ages 2 and older—along with all Cast Members—will be required to wear face coverings.

We know a stay here during this time will be different. But the world needs magic now more than ever. And we can’t wait to have you here with us.

Response requested by [XX/XX/XX].  (30 days prior to arrival)

Contact your Travel Professional to learn more about your reservation options and next steps.”

Will you be visiting the Walt Disney World Resort this Fall/Winter?