An email was sent out this morning to Disney World Annual Passholders reminding them they have a few days left to cancel their AP.
Here is the email that went out in case you didn’t receive it…
Dear Valued Annual Passholder,
It has been a pleasure to begin welcoming our cherished Annual Passholders back to the magic of Walt Disney World®. We understand how much excitement goes into each Disney visit and we recognize that the recent changes have altered the way that you use your pass. Through these uncertain times, we sincerely hope you will stay with us as an Annual Passholder and a valued member of the Walt Disney World® family. On July 14, we sent you an email that communicated the options you have to manage your annual pass, whether you elect to cancel or retain your pass. We truly hope you will choose the latter, but respect your need to do what is right for you and your family.
As you make your decision, we want to clarify our refund policy for Annual Passholders on the monthly payment plan. Please click here to view the policy and learn more about how refunds (if applicable) will be calculated.
As a reminder, if you have not already made your decision to cancel or continue your pass, you have until midnight (eastern daylight time) on August 11, 2020, to make the decision by following the directions in the July 14 email. If you are comfortable with your existing decision to stay in the Annual Passholder program, no further action is needed. If you don’t have your July 14 email or feel you need assistance in making a decision or would like to change a decision you made previously, please call V.I.PASSHOLDER Support at 407-939-7277.
Thank you for your patience as we work through these unprecedented times together. We appreciate you being a part of the Walt Disney World® Passholder family and we look forward to welcoming you back, now, and in the years to come.
Disney Destinations, LLC.
Annual Passholders have until August 11th to decide if they would like to keep their AP or get a refund.
Please note – Refunds to the original form of payment can be expected by mid- to late September. If the original form of payment is not available, you should expect a check by mid- to late October.
Earlier this week Disney sent out news about special offers and a magnet that will be coming to Annual Passholders to entice them to keep their AP.
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