Disney Institute Introduces New Content for Leadership Excellence Program

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Disney Institute Introduces New Content for Leadership Excellence Program

Disney Institute introduced today a redesign of one of its core programs, Disney’s Approach to Leadership Excellence, with more focus on current leadership practices among top Walt Disney Company executives.

Anchored by Disney’s renowned leadership model, the Chain of Excellence, the new and improved Disney’s Approach to Leadership Excellence program focuses on how leadership, cast excellence, and guest satisfaction work together to result in financial success.

“Strong leadership is at the core of everything we do at Disney,” says Jeff James, vice president, Disney Institute. “Without it, we would not be the world’s most admired entertainment company. We teach participants in our programs how to take our leadership model and translate it to their business – regardless of industry.”


The updated program design concentrates more on the individual – why they’ve sought Disney Institute training and how to apply what they’ve learned after the program within their own organization.  Emphasizing interactive discussions among participants, the new format allows more time to brainstorm new concepts and develop action plans with the help and insight of fellow professionals.  Innovative technology is also involved to gage how participants are responding to the content enabling facilitators to adapt their presentations based on the needs of their audience.

“We have a high caliber of talented businesspeople from a variety of different industries attend our programs,” said Jeff James.  “The redesigned format gives more time for group discussions allowing participants to tap into a unique resource and hear insight from other professionals just like them.”

Content also has been expanded to include more examples from outside Disney parks and resorts, including ABC, ESPN and Walt Disney Studios, and with a more international flavor. Content from the parks and resorts include new backstage experiences, collaborative group activities and application-based exercises to help participants recognize and embrace their role in the training.

Participants are also provided with tools to help prepare them before and after the program.  A one-sheet analysis is expected to be completed prior to the program to get professionals in the mind frame to build and communicate their business vision.  Following the program, they are given an opportunity to capture all of their thoughts and ideas in a simple portfolio that can serve as the perfect platform to introduce new concepts to their own organizations.

Disney’s Approach to Leadership Excellence is available in both public and private formats through Disney Institute. Public programs are open to anyone who wishes to enroll at locations around the world, including the Walt Disney World Resort in Lake Buena Vista, Fla., and the Disneyland Resort in Anaheim, Calif.

Disney Institute Introduces New Content for Leadership Excellence Program

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Chip is the owner, editor, and writer of Chip and Company. When he is not writing about Disney News or Planning Tips, you will find him counting down the days to his next Disney Vacation.
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