Disney Cruise Line has updated its departure suspension to include all new departures through April 28, 2020.
With the wellbeing of Disney Cruise Line guests and team members as its top priority and in line with direction from health experts and government officials, Disney Cruise Line has decided to extend the suspension of all new departures through Tuesday, April 28, 2020.
In light of this cancellation, Disney Cruise Line is offering guests with cruises already booked during this timeframe the choice of a 125% future cruise credit to be used for a future sailing within 15 months of their original sail date or a full refund. The credit will be automatically applied to their account at the start of business on Tuesday, March 31, 2020. You may place a reservation on hold by applying it as a payment option when booking a new reservation online. If you prefer to speak to an agent, you can call Disney Cruise Line at 1-866-325-6685 or 407-566-7797 beginning on Tuesday, March 31, 2020. SeaMail will be sent to affected guests and travel professionals shortly.
*The future cruise credit is equal to 125% of the original voyage fare and is only valid for sailings departing within 15 months of the original sailing. The future cruise credit is applied per person and is non-transferable, non-refundable and has no cash value. Standard prevailing rates apply and guests are responsible for any balance due after the future cruise credit has been applied. If guests end up not being able to use the future cruise credit, they will be eligible for a refund up to the amount they paid in full. Standard cancellation policies and terms and conditions apply to future sailings. Guests who previously received a 125% future cruise credit are not eligible for an additional future cruise credit.
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