Disney Cruise Line Sailings Suspended Through Sept. 30

Due to the Center for Disease Control’s “No Sail” order extension, Disney Cruise Line has canceled all sailings through September 30, 2020. Guests impacted are being contacted directly. Below is a sample message being sent to guests:

“Dear [Name],

All of us at Disney Cruise Line hope you and your family are staying well. While COVID-19 continues to impact all our lives, we are inspired daily by the stories of care, compassion and resilience around the globe.

Last week, the U.S. Centers for Disease Control and Prevention announced the extension of the No Sail Order for cruise ships through September 30, 2020. In line with this direction and with the wellbeing of our Guests and team members as our top priority, we are reaching out to let you know that your sailing onboard the {INSERT SHIP NAME} has been cancelled.

In light of this cancellation, we are offering Guests who have paid their reservation in full the choice of a 125% future cruise credit to be used for a future sailing prior to March 31, 2022, or a full refund. The credit will be automatically added to their account. Once Guests have decided on an alternate sail date, they may contact their travel agent. Their agent may place a reservation on hold for them by applying this credit as a payment option when booking a new reservation online. Guests that have not paid their reservations in full will automatically receive a refund of what they have paid so far.

Thank you for your patience and understanding. We look forward to welcoming you aboard as soon as we can and making magic for you and your loved ones.

Sincerely,
Cast & Crew
Disney Cruise Line”

Are you or someone you know impacted by this cancelation?

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