Disney Cast Members Receive 1 Million Mobile Compliments
Guests consistently praise the legendary service provided by Disney cast members, expressing their admiration through various channels such as emails, phone calls, letters, and social media posts. Adding to the convenience, Disney introduced Mobile Cast Compliments on the My Disney Experience and Disneyland apps less than two years ago, and we are thrilled to share that guests have already shared over 1 million cast member recognitions through this platform.
To honor this remarkable achievement, Disney recently acknowledged cast members who received an exceptional number of compliments for their outstanding guest service. It was a celebration of their dedication and commitment to creating magical experiences.
Remington Davis, a security host at the Disneyland Resort, shared his heartfelt response to being recognized: “Being acknowledged for doing a great job fills me with warmth. When you genuinely enjoy what you do, it doesn’t feel like work. Knowing that I can bring joy to someone’s day and welcome them to the resort with a smile and a high-five makes me happy.”
Meanwhile, at Walt Disney World Resort, Willie Jackson, a Disney PhotoPass photographer at Disney’s Hollywood Studios, is always ready to make his guests feel like the stars of their own adventure. Willie expressed his love for Disney and the fun he experiences every day at work, particularly when he can help guests create new memories through silly poses or magical shots.
It is the exceptional guest service provided by Disney cast members that have attracted generations of families to central Florida and southern California for countless visits, creating cherished memories that will last a lifetime. Every smile and unforgettable moment is made possible by the hard work and dedication of these cast members.
If you have recently had an exceptional interaction with a cast member, you have the power to brighten their day by sending them a Mobile Cast Compliment. This feature is available on both the My Disney Experience and Disneyland apps. Simply choose a positive sentiment, include the cast member’s first name and hometown if you wish, and send your compliment. You can access the “Cast Compliment” option at the bottom of the menu screen or by searching for “Cast Compliment” in the search bar.
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