Disability Access Service Validity Period Adjusted for Disney World & Disneyland

Disney has once again adjusted its Disability Access Service (DAS) at Walt Disney World and Disneyland, once again adjusting the validity period and narrowing the criteria for eligibility. Last year, DAS was valid for 60 days, and earlier this year, it was extended to 120 days. Now, the validity period has been adjusted again to either 240 days or the length of the ticket, whichever is shorter.

Related: Group Petitions Disney World & Disneyland Over Changes in DAS Program

The updated language on Disney’s website makes it clear that DAS is now specifically intended to “accommodate only those Guests who, due to a developmental disability like autism or similar disorder, are unable to wait in a conventional queue for an extended period of time.” This more restrictive definition excludes many individuals with other medical conditions who previously qualified for DAS but will now need to seek alternative accommodations.

The new validity rules are equally strict based upon the current wording on the DAS information pages. Annual Passholders may benefit from the 240-day maximum period without needing frequent re-registration. However, guests using date-based tickets will need to reapply for DAS each time they visit, as the service will be valid only for the duration of their ticket.

These changes are mirrored at Disneyland Resort, which follows the same terms and eligibility criteria. Guests who qualify for DAS must complete a registration via live video chat before their visit (at Disneyland, guests can speak via Live Video Chat up to 30 days before visit or in-park; an in-park option for qualification is not available at Walt Disney World). Once inside the park, they can request return times for attractions and enjoy other activities while waiting for their turn.

Related: Disney World’s New Disability Access Service Sparks Controversy with Class Action Lawsuit Waiver

Additionally, Disney has put firm measures in place to prevent misuse of the DAS program. If a guest is found to have provided false information to obtain DAS, they face a permanent ban from Walt Disney World and Disneyland, and any purchased tickets or passes will be forfeited without refund. It’s also important to note that DAS is only valid at the resort where it was issued, meaning DAS from Walt Disney World cannot be used at Disneyland, and vice versa.

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