In an interview with Barron’s, former CEO Bob Bob Iger talks about possible changes coming to Disney Parks when they reopen after the Coronavirus pandemic.
With Disney Parks & Resorts being closed around the world Bob Iger discussing the challenges of reopening the Disney Theme Parks and getting people to feel comfortable and safe again.
Here is what he had to say about the Disney Theme Parks:
One of the things that we’re discussing already is that in order to return to some semblance of normal, people will have to feel comfortable that they’re safe. Some of that could come in the form ultimately of a vaccine, but in the absence of that it could come from basically, more scrutiny, more restrictions. Just as we now do bag checks for everybody that goes into our parks, it could be that at some point we add a component of that that takes people’s temperatures, as a for-instance.
We’re studying very carefully what China has been trying to do in terms of their return to normalcy. And one of the things that’s obvious is they’ve conscripted a large segment of their population to monitor others in terms of their health. You can’t get on a bus or a subway or a train or enter a high-rise building there—and I’m sure this will be the case when their schools reopen—without having your temperature taken.
So we’ve asked ourselves the question, let’s prepare for a world where our customers demand that we scrutinize everybody. Even if it creates a little bit of hardship like it takes a little bit longer for people to get in. Just as the case after 9/11 where people ultimately lived with the notion that in order for them to enter a building, if you’re in an office building you have to show a picture ID or get your picture taken and be screened. Or in order to enter a park, you have to put your bags out there to be checked and you go through some kind of metal detector. Or certainly what’s going on in airports with the TSA.
So does this mean that people will be screened when entering the Disney Theme Parks after it reopens? Will there be other screenings to take place like you do at the airport?
I know that getting into the parks can seem like a challenge most days but if it helps people feel safe and to stop the spread of the virus I think to sacrifice a little time when getting into the parks to be screened would be well worth it.
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