Air conditioner issues at Disney’s Polynesian Bungalows

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It is being reported that the air conditioning units for the Disney’s Polynesian Villas & Bungalows are not working correctly. Disney has been sending out letters to guests who are staying at the bungalows in the upcoming weeks warning them of the issues.

Here is a copy of the letter being mailed out:

Aloha and Welcome Home!

We are delighted you have chosen to spend your vacation at Disney’s Polynesian Villas & Bungalows.

Before your arrival, we would like to make you aware that we are experiencing intermittent challenges with the air conditioning in our bungalows. We have added temporary air conditioning units to the master bedrooms that helps bring the rooms to a comfortable temperature until a permanent solution can be implemented.

We apologize for this inconvenience and are committed to providing a wonderful experience. Therefore, we will offer a daily housekeeping service and will be waiving the associated fee during your stay.

Should you need assistance with your reservation, please contact Disney Vacation Club Member Services at 800-800-9800 or 407-566-3800 between the hours of 9:00am-7:30pm (ET) Monday through Friday or 9:00am-5:30pm (ET) Saturday and Sunday. One of our Vacation Advisors will be happy to assist you.

Thank you for being a valued part of the Disney Vacation Club family. We eagerly await your arrival and wish you a truly magical stay!


Victor Yordan

General Manager of Disney’s Polynesian Villas & Bungalows Resort

There has been many complaints from guests considering the high temperatures and the even higher cost to stay at these bungalows. No word on when Disney will have these units fixed but I know I would be upset if I was staying here, what about you?


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Chip is the owner, editor, and writer of Chip and Company. When he is not writing about Disney News or Planning Tips, you will find him counting down the days to his next Disney Vacation.
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One thought on “Air conditioner issues at Disney’s Polynesian Bungalows

  1. seems like just more trouble when we were at the Poly in June staying DVC the DVC long houses all were running on generators and we had one day our power was off all afternoon. Which meant the kids didn’t get their naps.

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