Universal Orlando has opened an official social media “engagement” center on July 20th just to have a way to engage with the fans of Universal Orlando LIVE! Granted now it’s only going to be open from 9am-6pm, Monday thru Friday, but during that time you will have a team actively answering all of your questions on both Facebook and Twitter.
With the popularity of all of the different ways fans can connect with Universal Orlando via social media outlets it was only a matter of time before we saw Universal’s focus lead to this new social media center. Universal currently has thousands of tags or tweets across social media each day as well as the many Instagram pictures posted that it only made sense to give this area of advertising a closer look.
Universal Orlando has been testing the Social Engagement Center over the past few months with great success. This new center is to help provide an additional area of Guest Services but on a whole new level. The Social Media Engagement Center team is partnering with the Guest Contact Center as well as the Guest Services team to provide you with one cohesive experience on social media.
Just @-tag Universal with @UniversalORL or use the #AskUniversal hashtag, and we’ll be they’ll be there to assist you in any way they can.
My name is Leigh Saleh. I’m a Travel Agent with World of Magic Travel. I’m a Universal Orlando Specialist, SeaWorld Parks Specialist, Legoland Florida Specialist and a Disney Destination Specialist as well as many more destinations including cruise lines. Email me today at leigh@worldofmagictravel.com to book your next “Magical” family vacation to your favorite destination.
You can also visit my Facebook page, click here for more details, and updates on special offers to your favorite travel destinations. You will also find a ton of pictures from Walt Disney World, DisneyCruise Line, SeaWorld, Universal Orlando, and Legoland Florida.
**Photographs provided by Universal Orlando**
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