Disney Operational Update for Walt Disney World

Walt Disney World

Upon reopening, theme parks, Disney Resort hotels, restaurants, attractions, experiences and other offerings may be modified and will be limited in capacity and subject to limited availability or closure, based on direction from health experts and government officials to promote physical distancing.

Additionally, attractions, experiences, services and amenities may have limited availability or may remain closed. We will provide more information as it becomes available. We reserve the right to cancel any reservations, admission media or purchases and provide applicable refunds. Please also see our policies regarding cancellations by Guests.

Our focus remains on the health and safety of the entire Disney community—including the well-being of the Cast Members who are caring for and securing our parks and Resorts during the closure. We’re currently evaluating new and enhanced safety measures to help us all stay well. Learn more about these measures.

Below, you’ll find information on impacts to current and upcoming plans. Please continue to check back for additional updates.

We appreciate your patience and understanding.

Need to Adjust Your Travel Plans?

Walt Disney World theme parks and Disney Resort hotels are currently closed and a reopening date has not been identified. For Guests who are interested in modifying their existing travel dates or making a new reservation for a future vacation, reservations are currently available for travel dates June 1 and later. As always, Guests are able to modify these bookings if Walt Disney World Resort opens before or after that time.

As we previously shared, unexpired multi-day theme park tickets with unused days, or date-specific theme park tickets with a valid use period beginning March 12, 2020 through the closure will automatically be extended to use any date through December 15, 2020. If you are unable to visit by December 15, 2020, you may apply the value of a wholly unused ticket toward the purchase of a ticket for a future date.

To provide additional flexibility, we are waiving Disney-imposed change and cancellation fees up to the date of check-in for reservations with arrivals through June 30. As a reminder, most reservations can be modified or canceled online. If Guests need further assistance, they can reach us at the Disney Reservation Center through our online chat feature or by calling our reservation line.

OPERATIONAL UPDATES

Theme Parks & Water Parks

The theme parks and water parks at Walt Disney World Resort are temporarily closed until further notice.

Resorts

Disney Resort hotels at Walt Disney World Resort are temporarily closed until further notice.

Additionally, Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort are temporarily closed until further notice.

Disney Springs

On May 20, Disney Springs will begin a phased reopening. Following the guidance of government and health officials, some Disney Springs venues will open during this initial phase with a limited number of shopping and dining experiences.

Learn more about the phased reopening of Disney Springs.

Transportation

All Disney transportation is temporarily unavailable until further notice.

Other Experiences

ESPN Wide World of Sports Complex and miniature golf locations at Walt Disney World Resort are temporarily closed until further notice.

Golf and FootGolf operations (other than miniature golf) remain available on their regular schedule.


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