An undisclosed incident at Universal Orlando’s Volcano Bay has resulted in staff being taken via ambulance to the hospital earlier today. The park was also closed down to “address the issues faced at the time.”
UPDATE 6/3/2019 1:36pm
The Orlando Sentinel is stating that three people were taken to Orlando Regional Medical Center and one to Dr. Phillips Hospital after the Orlando Fire Department responded at 4:44 p.m. Sunday. A small group of workers at Universal’s Volcano Bay were taken to the hospital on Sunday as a cautionary measure, Universal spokesman Tom Schroder had said in a statement Sunday. The employees were later released from the hospital, Schroder added. His statement made no mention of any injuries to guests. Universal declined to comment further Monday.
A Universal lifeguard, who declined to use her name because of fear of losing her job, said she had been told there was a wiring short at the Krakata Aqua Coaster. The park’s centerpiece ride that goes through the towering 200-foot volcano that can be seen from Interstate 4 had recently been rewired, she said. But she stayed in the water anyway. “Everybody knows if you leave your post, it’s grounds for termination,” the lifeguard said.
Sarah Carlino of Boston and her two sisters walked at Volcano Bay when her siblings both unexpectedly reacted in pain. They both felt like they were “zapped” on their feet, Carlino said, expressing frustration about what she called Universal’s slow response when guests reported being electrically shocked. Carlino, 32, said her sisters were electrically shocked several hours earlier at about 11 or 11:30 a.m. Carlino’s frustrations were from with Universal’s response after she explained what happened to a manager, she said.
“She didn’t believe what we were saying,” Carlino said. “They weren’t taken this seriously.” It took about 10 minutes before the area by the lazy river near the aqua coaster was closed, Carlino said. The park would later shut down that day. Carlino said an ambulance came to the scene and first responders cleared her sisters who were not taken to the hospital. “They need to be held accountable,” Carlino said. “What if somebody had a pacemaker? Or there was a child?”
Source: Orlando Sentinal
Workers were transported to the hospital and a spokesperson for Volcano Bay says there were “technical issues” and “workers reportedly transported as a precaution.” The nature of the reported technical issues is currently unclear, but Universal Orlando spokesperson Tom Schroder told Spectrum News in an email that the workers were taken to a hospital “out of an abundance of caution.”
He said a “small number” of Volcano Bay’s team members were transported, though an exact amount has not yet been specified. Schroder also said Volcano Bay closed early Sunday to continue to address the issue they faced.
We will continue to bring you any details on this event as we receive them.