Following the Hurricane Update from Walt Disney World, Universal Orlando has also issued a statement for Hurricane Ian which looks to be heading for Central Florida.
Here are the details as of right now. Please note as Hurricane Ian gets closer these will likely change.
As of now our park operations and hours are continuing as normal. We are closely monitoring the weather. Please follow us here or check our website for updates.
Related – Disney World shares update on Hurricane Ian
Universal Parks & Resorts Vacations™ Severe Weather Policy
While an incredible vacation awaits at Universal Orlando Resort™, unfortunately, we can’t make guarantees about the weather, but your travel plans can still be stress-free. In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact our team in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodations and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed. If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines.
If you have purchased Universal Orlando products and services through third-party suppliers, travel agents, or tour operators please contact them directly for information regarding their cancellation or change policies and procedures. The policy does not apply to certain special events, dining experiences, or group-related bookings.
We want you to feel safe and will work with you directly to best accommodate your needs. If you have additional questions or need to change or cancel your travel plans, please contact a member of our Guest Contact Center team by calling 877-801-9720.
Terms & Conditions:
- If you have purchased Universal Orlando products and services through third-party suppliers, travel agents, or tour operators please contact them directly for information regarding their cancellation or change policies and procedures.
- Waiver of penalties for cancellation or change applies to hotel accommodations and Universal Orlando theme park tickets when booked through Universal Orlando including when purchased as part of a Universal Parks and Resorts Vacations package.
- Please note that this policy does not apply to hotel reservations, whether booked as room only or as part of a vacation package, when made after a Hurricane or Tropical Storm warning has been issued or a state of emergency is declared for either Orlando or your place of residence.
- Availability of the same accommodations and room rates cannot be guaranteed for rescheduled vacation dates.
- If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines.
- The policy does not apply to certain group-related bookings including special events. Guests with group rates must contact their respective meeting/group planner directly for cancellation policy.
- Guests calling to cancel or modify bookings must be 18 years of age or older.
- If you have purchased a Universal Parks & Resorts Vacations package via travel financing with Uplift you will not be charged interest as a result of a canceled vacation due to a hurricane or tropical storm.
For more information visit the Universal Orlando website.
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