Epic Universe to Host a Soft Opening for Universal Orlando Passholders
Universal Orlando Resort has announced that its Annual Passholders will have the exclusive opportunity to experience Epic Universe, its highly anticipated fourth theme park, during a soft opening period before it officially opens to the general public on May 22, 2025.
This news was shared in communications to Passholders regarding Epic Universe tickets, with Universal stating that details about the Passholder soft opening will be revealed “in the coming months.”
Soft openings are a common practice in the theme park industry, allowing a limited number of guests to experience the park before its official debut. This allows for operational testing and fine-tuning before the grand opening. While hours may be limited and not all experiences may be available during the soft opening, it offers a unique opportunity for Passholders to get an early glimpse of Epic Universe.
Tickets and Reservations
Multi-day Universal Orlando Resort tickets that include access to Epic Universe went on sale on October 22nd. Passholders will have priority access to purchase single-day tickets starting on October 24th.
Reservations are also now open for the Universal Helios Grand Hotel, a Loews Hotel, which is connected to Epic Universe and offers a dedicated entrance for hotel guests.
Epic Universe Lands
Epic Universe will feature five immersive lands:
- Dark Universe (Universal Monsters)
- How to Train Your Dragon – Isle of Berk
- The Wizarding World of Harry Potter – Ministry of Magic
- Super Nintendo World
- Celestial Park
Stay Tuned
Universal Orlando is expected to release more details about the Passholder soft opening in the coming months. Stay tuned for updates on dates, times, and how to secure your spot for this exclusive preview of Epic Universe.
Frequently Asked Questions
Q: Is there a single day option for guests wanting to visit Universal Epic Universe?
A: During this initial phase of Universal Epic Universe-inclusive tickets, we are currently only offering multi-day tickets for 3-Days or longer that include one-day admission to Universal Epic Universe. Additional product offerings — including single day for Universal Epic Universe — will be launched at a later date before the park opens.
Q: Is there a two-day option for guests wanting to visit Universal Epic Universe?
A: During this initial phase of Universal Epic Universe-inclusive tickets, we are currently only offering multi-day tickets for 3-Days or longer that include one-day admission to Universal Epic Universe. Additional product offerings — including 2-Day options that provide a day at either Universal Studios Florida, Universal Islands of Adventure, or Universal Volcano Bay and a day at Universal Epic Universe — will be launched at a later date before the park opens.
Q: Are there Florida Resident discounted tickets available for Universal Epic Universe?
A: While this initial phase of Universal Epic Universe-inclusive tickets launch does not include Florida Resident discounted tickets, we will offer Florida Resident ticket options and additional product offerings – for Epic Universe at a later date.
Q: Do guests need to specify the date that they are visiting Universal Epic Universe when purchasing a multi-day ticket for 3-days or longer?
A: No, when purchasing the current multi-day ticket options that include one-day admission to Universal Epic Universe, you will not need to specify the date that you plan to visit Epic Universe. You’ll only need to indicate the first date that you would like your overall ticket to be valid, and you will be able to visit any of the parks beginning on that date.
Q: Are guests guaranteed to be able to visit Universal Epic Universe with their ticket?
A: We plan to manage attendance at Universal Epic Universe to ensure we’re providing the best possible experience for our guests. As part of this process, ticket inventory and capacity will be controlled to allow each guest who purchases an Epic Universe-inclusive ticket to visit the park for one day during the course of the validity window of their ticket.
Q: Can guests buy a ticket to visit Universal Epic Universe for more than one day of their visit?
A: During this initial phase of Universal Epic Universe-inclusive tickets, guests are only able to purchase multi-day tickets for 3-Days or longer that include one-day admission to Universal Epic Universe. Additional product offerings — including single-day and two-day tickets for Universal Epic Universe — will be launched at a later date before the park opens.
Q: Do all Universal Orlando tickets include Universal Epic Universe?
A: During this initial phase, all three-, four- and five-day tickets purchased for visits on or after the grand opening date of Universal Epic Universe will include one-day access to the new theme park. One-day and two-day tickets currently do not include access to Universal Epic Universe but are still available for purchase for guests who wish to enjoy our existing theme parks.
Additional Universal Epic Universe-inclusive ticket products – including one-day and two-day tickets, Universal Express and more – will be available in the coming months and will go on sale before the park opens.
Q: Are there Express Pass products available for Universal Epic Universe?
A: Express Passes for Universal Epic Universe will be launched at a later date before the park opens. More details will be announced closer to the launch of these products.
Q: Are there VIP Tours available for Universal Epic Universe?
A: VIP Tour experiences that include Universal Epic Universe will be launched at a later date before the park opens. More details will be announced closer to the launch of these products.
Q: Are there My Universal Photo products available for Universal Epic Universe?
A: My Universal Photo products that include Universal Epic Universe will be launched at a later date before the park opens. More details will be announced closer to the launch of these products.
Q: Will Early Park Admission be offered at Universal Epic Universe?
A: Yes, Early Park Admission for Universal hotel guests will expand to include Universal Epic Universe from the park’s Grand Opening date onward. Valid theme park admission is required and select attractions are included. More information about Early Park Admission and entitlements is available here.
Q: Do I need a park admission ticket to enter Celestial Park?
A: Yes, Celestial Park is one of the five imaginative worlds of Universal Epic Universe. Guests will be able to explore Celestial Park as part of their admission to Universal Epic Universe.
Q: Will there be transportation available between Universal Epic Universe and Universal Studios Florida/Universal Islands of Adventure/Universal Volcano Bay/Universal CityWalk?
A: Yes, guests will be able to take advantage of complimentary shuttle bus transportation to venture between Universal Epic Universe and Universal’s existing theme parks and CityWalk.
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