Tom Staggs – Overview of Parks & Resorts Report in plain English

If you were the Chairman of WD Parks & Resorts, what would you announce for the coming years? What would you be excited about in regards to what has already been announced? Would you start your Report with bad jokes?

Well, that’s what present Chairman Tom Staggs did as he delved into this Report. What follows are some highlights, along with a comment or two from yours truly:

Tom started with a lame FastPass joke before announcing that it has been a fantastic year. Then he showed a video montage of his first year as Chairman. I’m sure it was riveting!

Then came these statements:

• The Parks are really well positioned to take advantage of the economic recovery
• The substantial capital spent on the Parks will create value for investors
• Guest Experience was identified as the key business for Parks & Resorts

Tom then identified four unique assets and competitive strengths that set Parks & Resorts apart. These are:

• The Disney Brand
• Intellectual Properties and creative talent
• Technology and innovation

He then shared a famous quote from Walt Disney: “It’s kind of fun to do the impossible.” He stated that Walt’s drive for innovation is still alive in the present Imagineers. I would have to agree with this as I see many exciting new attractions being built around the world, as well as the fantastic new features of the Disney Dream Cruise Ship. The forth asset mentioned was:

• The incomparable Cast

Tom then stated that research had shown that people cite interactions with Cast Members ‘as the single biggest factor in their satisfaction and intent to return.’

Hopefully, this will lead to a better relationship between Disney and its Cast Members, with these hard working people getting their due!

Next, three initiatives were announced:

• Growing established assets
• Building new businesses
• Expanding in geographic markets

Tom expanded on these three points by listing many of the Assets of the Disney Company and by outlining the plans for expansion.

He then touched on what has become a hot topic for Disney fans, that being the expanded FastPass initiative. Tom said: “…we are currently developing an innovative system that will, in essence, create a version of FastPass for their (Guests) entire Disney vacations.”

This involves reserving not only Resorts and restaurants, but also times for riding favorite attractions, Meet-and-Greets, plus seats at shows and spectaculars. It’s my view that this could take some of the Magic out of a spontaneous vacation experience, while edging out the common Theme Park attendee in favor of a newly-created elite class. Only time will tell if these initiatives are for the best.

Tom next discussed the Disney Cruise Line, DVC, and off-shore Parks. Most notably, Shanghai Disney. Here is what he had to say about that initiative: “We are well into our blue sky development, and once Shanghai opens in about five years, we know we will have a park that is distinctly Disney,
yet authentically Chinese. Taken as a whole, we believe China is the most exciting opportunity
we’ve had since Walt first bought land in Florida in 1964.”

Bold words. There was so much more to this report than I could include here! But one thing that came across again and again was that no matter what idea was coming, it was going to have this result:

“They (all of the ideas contained in the Report) are right for our brand and for our business, and they will help us create value for our shareholders for many, many years to come.”

I guess the only other question to ask is: Will they create value for the Disney Guest? If you have an opinion on this, please give it in the comment section. We at Chip and Co. would love to hear what you have to say!

Lee A. Beatens is a Writer/Artist. His writing side is showcased at the Blog called Disleelandia, and his love for all-things artistic is showcased at the Blog called The CANADIAN Kingdom. His improbable third side is showcased here. You can follow him on both FB and Twitter.

Let our friends at Destinations to Travel help you book your next Disney Vacation. They are the preferred Travel Agency of Chip and Company and Disney Addicts, and who we use ourselves.

Get started below for your FREE No Obligation Quote.

Book With our friends at Destinations to Travel

Who is your Travel Agent?(Required)

Let us pick for youEric HilesStacy ReedAbbey JohnsonAlisa SullivanAlli WillisAmanda FolsomAmanda VannAmber BrillhartAmber FisherAmy SieburnAndrea SmithAngela AndersonAngie BaycuraAnna PetrilliAnnabelle DuboseApril StefanskiAshley RamseyBeth ParsonsBetsy SantoroBrandie McQueenBrian BuckleyBridget HatchBryan SchwartzCandice SneedCarrie ButlerCarson DockumCasey BoltCharleen HortonChelsea RoyChelsea WuebkerChris BoyerChristie GrubeChristina FratturaChristina SmithCourtney WhiteCraig YoderDan MercedDanielle NorcrossDarby MouritsenDavid ForrestDeborah AlvaradoEmilee BiegelEmily MorrisFaith HakesGail HatchGreg MatzkerHelen HummerHolly CurryJackie CavistonJaclyn PepitoneJamie SwansonJeanine JordanJeff CallahanJenni MaierJennifer BrownJennifer StephensonJennifer StoessnerJessica HatfieldJessica HuffJessica WunderJoe GuertinJon CarpentierJoseph SliwaJulie McCombJustin BrownKat AttridgeKathryn EberhartKathy AndersonKatie HarrellKatie PrevotKayla CookKelsey SullensKim HelmsKimberly HutchinsonKristi GallagherKyle RamsdenLauren DewlenLeanne MonterLinda DurhamLindsay AckermannLindsey VromanLissette BritoLori HardyMallory MorrisonMandi QuinnMaranda PerkinsMarisa AlvaradoMegan TeismannMeghan BlairMelissa ReedMichele KlineMike BeyerMissy McCormickMisty DickersonNancy CasteelNicole ThorntonPatrick O'ConnorPaul SulPeyton Ward-KubikRaylene CooganRegan OstranderRobbie BulusRobert ThomasSara SolbergSarah McCandlishShanna BrowningShelley BennettShelly MetzStacy CristStacy KrzyminskiStacy SmithStephanie DraganoStephanie FerencStephanie WalshSusannah McCordTara SlusserTerri MillerTiffany DobraskiTiffany DrenkhahnTina FarmerTonya LesiukTracy DaneTroy DuncanVeronica RenteriaVicki FesslerWendy CarllWendy HauserWendy KellehanWendy Shelley

Name(Required)

First Last

Email(Required)

Phone(Required)

Destination(Required)

Walt Disney WorldDisneyland ResortDisney Cruise LineAulani, A Disney Resort and SpaAulani, A Disney Resort and SpaUniversal FloridaUniversal HollywoodRoyal Caribbean, Carnival, Norwegian or other Cruise LineI don't know yet

# of Adults(Required)

# of Children(Required)

Check-in-Date(Required)

MM slash DD slash YYYY

Check-out-Date(Required)

MM slash DD slash YYYY

Comments, Questions or Special Requests

Phone

This field is for validation purposes and should be left unchanged.

Δ

For the BEST in Disney, Universal, Dollywood, and SeaWorld Theme Park News, Entertainment, Merchandise & More follow us on, Facebook, Instagram, and Youtube. Don't forget to check out the Chip and Company Radio Network too!