Super Greeters Contribute to Bottom-Line Success at Walt Disney World Resort

Guests from Brazil visited Walt Disney World Resort in record-breaking numbers this year, topping last year’s all-time high.

A big part of the success with international tour groups from Latin America – and Brazil in particular – has been the 54 Cast Members who serve as “Super Greeters” stationed throughout Walt Disney World Resort during the peak international travel months, which wind down at summer’s end.

The majority of this year’s ”Super Greeters” hail from Brazil and are all alumni of the Disney college program who were already well-trained in delivering exceptional guest experiences. The remaining “Super Greeters” are current Cast Members who speak fluent Portuguese or Spanish.

As cultural representatives, “Super Greeters” assist international tour groups in their common language with tips for visiting Disney Parks and Resorts and engage in conversation to share their culture with guests from all over the world. Besides delivering an amazing guest experience that leads to tour groups coming back to Walt Disney World Resort, “Super Greeters” help deliver record-breaking business results.

“While the ‘Super Greeter’ program at Walt Disney World Resort has a direct and positive impact on our business, the experience we deliver for Brazilian guests during the international travel season is also a win for everyone in Central Florida’s tourism industry,” said Dan Cockerell, vice president of Disney’s Hollywood Studios and Walt Disney World Resort’s executive champion for the ‘Super Greeter’ program. “Guests from Brazil who visit Walt Disney World Resort also purchase tens of thousands of room nights off property at nearby hotels, eat at local restaurants and visit attractions across the region.”

Cast Members serving as “Super Greeters” assisted international tour groups and shared facts about their culture with guests at all four of theme parks, Downtown Disney, and several resort hotels, including Disney’s All-Star Resort, Disney’s Port Orleans Resort, Disney’s Coronado Springs Resort and Disney’s Caribbean Beach Resort.

Related articles

• Attention All Pirates! It’s Here at Walt Disney World Resort (chipandco.com)
• Mickey’s ‘Spooktacular’ In-Room Celebration Returns to the Walt Disney World Resort (chipandco.com)

Let our friends at Destinations to Travel help you book your next Disney Vacation. They are the preferred Travel Agency of Chip and Company and Disney Addicts, and who we use ourselves.

Get started below for your FREE No Obligation Quote.

Book With our friends at Destinations to Travel

Who is your Travel Agent?(Required)

Let us pick for youEric HilesStacy ReedAbbey JohnsonAlisa SullivanAlli WillisAmanda FolsomAmanda VannAmber BrillhartAmber FisherAmy SieburnAndrea SmithAngela AndersonAngie BaycuraAnna PetrilliAnnabelle DuboseApril StefanskiAshley RamseyBeth ParsonsBetsy SantoroBrandie McQueenBrian BuckleyBridget HatchBryan SchwartzCandice SneedCarrie ButlerCarson DockumCasey BoltCharleen HortonChelsea RoyChelsea WuebkerChris BoyerChristie GrubeChristina FratturaChristina SmithCourtney WhiteCraig YoderDan MercedDanielle NorcrossDarby MouritsenDavid ForrestDeborah AlvaradoEmilee BiegelEmily MorrisFaith HakesGail HatchGreg MatzkerHelen HummerHolly CurryJackie CavistonJaclyn PepitoneJamie SwansonJeanine JordanJeff CallahanJenni MaierJennifer BrownJennifer StephensonJennifer StoessnerJessica HatfieldJessica HuffJessica WunderJoe GuertinJon CarpentierJoseph SliwaJulie McCombJustin BrownKat AttridgeKathryn EberhartKathy AndersonKatie HarrellKatie PrevotKayla CookKelsey SullensKim HelmsKimberly HutchinsonKristi GallagherKyle RamsdenLauren DewlenLeanne MonterLinda DurhamLindsay AckermannLindsey VromanLissette BritoLori HardyMallory MorrisonMandi QuinnMaranda PerkinsMarisa AlvaradoMegan TeismannMeghan BlairMelissa ReedMichele KlineMike BeyerMissy McCormickMisty DickersonNancy CasteelNicole ThorntonPatrick O'ConnorPaul SulPeyton Ward-KubikRaylene CooganRegan OstranderRobbie BulusRobert ThomasSara SolbergSarah McCandlishShanna BrowningShelley BennettShelly MetzStacy CristStacy KrzyminskiStacy SmithStephanie DraganoStephanie FerencStephanie WalshSusannah McCordTara SlusserTerri MillerTiffany DobraskiTiffany DrenkhahnTina FarmerTonya LesiukTracy DaneTroy DuncanVeronica RenteriaVicki FesslerWendy CarllWendy HauserWendy KellehanWendy Shelley

Name(Required)

First Last

Email(Required)

Phone(Required)

Destination(Required)

Walt Disney WorldDisneyland ResortDisney Cruise LineAulani, A Disney Resort and SpaAulani, A Disney Resort and SpaUniversal FloridaUniversal HollywoodRoyal Caribbean, Carnival, Norwegian or other Cruise LineI don't know yet

# of Adults(Required)

# of Children(Required)

Check-in-Date(Required)

MM slash DD slash YYYY

Check-out-Date(Required)

MM slash DD slash YYYY

Comments, Questions or Special Requests

Name

This field is for validation purposes and should be left unchanged.

Δ

For the BEST in Disney, Universal, Dollywood, and SeaWorld Theme Park News, Entertainment, Merchandise & More follow us on, Facebook, Instagram, and Youtube. Don't forget to check out the Chip and Company Radio Network too!