Southwest Flight Cancellations Could Extend Past New Year’s Day

Southwest Flight Cancellations Could Extend Past New Year’s Day

Southwest flight cancellations have been all over the news lately. Many airlines have canceled flights over the holiday weekend due to a deadly snow “bomb cyclone” but Southwest’s cancellations have far exceded the other airlines’.

Related – Southwest offering new Wanna Get Away Plus fare

Yesterday, almost 3,000 of the nearly 3,300 flights canceled were Southwest flights. Over 2,600 of today’s Southwest flights have been canceled as well. Southwest has also reportedly canceled all flights to and from Southern California through December 31.

The main reason being reported for these cancellations is the winter storm impacting two of Southwest Airlines’ major hubs, Chicago and Denver.

US Transportation Secretary Pete Buttigieg has said he “will be holding them accountable for their responsibilities to customers, both to get them through this situation and to make sure that this can’t happen again.” The US Department of Transportation has also said they will be investigating “whether cancellations were controllable and if Southwest is complying with its customer service plan.”

Southwest did release a statement:

“Our heartfelt apologies for this are just beginning. We’re working with safety at the forefront to urgently address wide-scale disruption by rebalancing the airline and repositioning crews and our fleet ultimately to best serve all who plan to travel with us. We were fully staffed and prepared for the approaching holiday weekend when the severe weather swept across the continent, where Southwest is the largest carrier in 23 of the top 25 travel markets in the U.S. This forced daily changes to our flight schedule at a volume and magnitude that still has the tools our teams use to recover the airline operating at capacity.”

Many travelers have been left stranded, without luggage, or severely delayed in arriving at their destination. It doesn’t look like Southwest will get their act together any time soon either.

Have your travel plans been impacted by these cancellations?

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