New “Stress Free” Booking Policy at Universal Orlando

New "Stress Free" Booking Policy at Universal Orlando

Universal Orlando has temporarily changed its booking policy for guests in response to Coronavirus concerns. They are now offering a “stress free” booking policy effective March 9, 2020.

Ticket Policy Updates:

  • New ticket purchases, excluding Annual Passes, from 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 are fully refundable.

Hotel Policy Updates:


  • Reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 are fully refundable up to 24 hours prior to arrival.
  • One night’s room deposit will not be refunded when canceling within 24 hours of arrival.

Vacation Package Policy Updates:

  • Vacation package reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 may be modified with no fee if such modification is made at least 24 hours prior to arrival. For reservations that are modified within 24 hours of arrival a $50 fee per reservation will apply. If the vacation package includes airfare additional fees & penalties imposed by airlines may apply.
  • Vacation package reservations made 3/4/20 – 4/15/20 for travel 3/4/20 – 8/31/20 may be canceled with no fee if such cancellation is made at least 24 hours prior to arrival. For reservations that are canceled within 24 hours of arrival, a $200 fee per reservation will apply plus any additional hotel imposed fees. If the vacation package includes airfare additional fees & penalties imposed by airlines may apply.

If you are thinking of taking a trip to Universal Orlando but you’re nervous about the Coronavirus, keep this new policy in mind!

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Sara is a travel agent with Destinations to Travel, a Disney Earmarked agency. She lives in Alaska with her husband and 3 kids. Due to her extreme dislike of winter, she travels often to warmer destinations during the colder months. She visits the Disney parks and resorts frequently with her family and loves helping other families plan magical vacations. Contact her here for help with your vacation!
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