My Disney Experience Testing Merchandise Locator Feature

My Disney Experience is Testing a “Find Merchandise” Feature

In what could be a massive time-saver for dedicated Disney shoppers, the Walt Disney World app, My Disney Experience (MDE), has begun testing a new “Find Merchandise” feature to help guests quickly locate products across the property.

This highly anticipated tool is currently rolling out to a limited number of users, allowing Disney to fine-tune the feature before a wider launch.

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How the Feature Works

Guests lucky enough to be part of the test can find the feature by scrolling down the MDE homepage and tapping “Try It Out.” The interface is designed to simplify the souvenir hunt:

• Search and Browse: Users can search for a specific product, or browse popular categories like “Holiday,” “Pins,” or “Spirit Jersey.”

• Detailed Views: Clicking on a specific item—like a new pair of Minnie Ears or a holiday ornament—brings up a picture, pricing, and details. For apparel, guests can even select a specific size.
• Check Stock: The key function is the “Check Shop Availability” button. The app will then tell the user if the item is currently in stock at the participating location, along with displaying the store’s operating hours.

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Limited Test, Big Potential

As the feature is currently in a testing phase, its functionality is limited. At the moment, users can only check availability for the sprawling World of Disney store at Disney Springs.

However, the interface suggests the ultimate goal is a resort-wide rollout, allowing guests to search for products across all four theme parks, resort hotels, and Disney Springs—a massive improvement for planning shopping trips.

This isn’t the first time Disney World has offered a merchandise locator. Many years ago, a similar feature existed through the Shop Disney Parks app, but it was eventually retired, reportedly due to the immense difficulty of maintaining accurate, real-time stock levels across hundreds of locations.

The fact that Disney is re-introducing this tool suggests that advancements in the MDE app and inventory management systems may have finally solved those complex stock-tracking issues.

The “Find Merchandise” feature has the potential to eliminate frustrating, time-consuming hunts for that must-have item, allowing guests to spend more time enjoying the parks and less time walking from store to store.

Would you use this feature to track down your favorite Disney souvenirs? Let us know!

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