Meet Relay the Universal Orlando Room Delivery Robot

Have you ever watched a science fiction show and thought about how cool it would be to have a robot delivering snacks and towels to your room? Well, this is no longer just a fantasy at Universal Orlando Resort! Meet Relay, the incredible robot that’s changing the way guests receive room service.

Related: Universal Legacy Store to Close in City Walk on January 7th

Relay is a high-tech robot designed to carry items from the hotel staff to your room, and is one of the first robots to be used in this way at a major theme park resort. This cool robot is designed to make your stay at Universal Orlando even more magical and convenient. When a guest at the hotel orders something from the front desk or housekeeping, the hotel staff places the items in Relay. Then, using a mix of cameras, sensors, and even Wi-Fi, Relay navigates through the hotel to the guest’s room. After the guest takes the items, Relay heads back to the staff area all by itself. It’s like a little robot butler!

Related: What Disney World Can Learn from the Universal Orlando Annual Pass Program

Relay is pretty versatile, with the ability to deliver small items like snacks, souvenirs, towels, and more to your room. It’s not quite big enough, however, for large items like suitcases. Relay is designed with safety in mind. It has sensors to avoid bumping into people or things. Plus, it’s monitored by hotel staff, so you don’t have to worry about anything going wrong.

Relay represents the future of room service in hotels. It shows how technology can be used to make our lives easier and more fun, especially when we’re on vacation. Universal Orlando Resort is always looking for ways to enhance the guest experience, and Relay is a perfect example of that.

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