Is Disney’s Coronado Springs Resort For You?

We recently completed an 11 day stay in Walt Disney World at Disney’s Coronado Springs Resort. The question asked above, is it for you, depends on what you are looking for in a resort, how much time you will actually spend at the resort, and what types of amenities you prefer. We stay at the Deluxe and Moderate level resorts because we do spend a bit of time enjoying the facilities and in most instances the Coronado Springs Resort, even though it is a Moderate, compares favorably to the Deluxe Resorts. There are some very distinct differences though.

Let’s look at the Pros and Cons of the Coronado Springs Resort (CSR):

PROS: –

• The physical resort is absolutely beautiful and very comfortable.
• Bus Service is excellent (CSR does not share buses with other resorts).
• The rooms are in excellent condition because of a “fairly recent” remodel.
• The Staff is a joy to deal with (with a minor exception to be dealt with below).
• Contrary to some reviews we had seen, we found the food and service at the Maya Grill to be top notch.
• Rix Cafe (grab & go) had a good variety of well prepared fresh items.
• We are non drinkers but the bars appeared to be well operated.
• The pools, both “main” and “quiet”, are immaculate  and quite lovely.
• Although we did not use it, the fitness center looks to be clean and quite substantial.
• Panchito‘s Gift Shop is well stocked and the Cast Members are very nice.

CONS: –

• The resort is physically HUGE and if you have issues walking this could be an issue.
• The Pepper Market (food court) is a bit unusual and at most times the food stations seemed just a bit understaffed. This led to some delays in getting food. The layout of the stations seemed a bit confusing and not well labeled. The Cast Members were working their hardest but were put in an awkward situation by being, in my opinion, understaffed. The Cast Members who work the service at the tables were excellent and very attentive (this floor service is different from most food courts) and work hard for the extra 10% added to your bill for their presence.
• Bell Services is a bit weak. Let me emphasize, the issue is NOT with the Cast Members who handle the luggage but those at the Bell Services Desk. We had a room issue that necessitated us changing rooms (at CSR’s suggestion) and the approach that the Bell Services Desk took was inconvenient at best. When I got a manager involved, the issue was resolved as it always is at Disney but it shouldn’t have been necessary. When we left we had a very early departure time and there was only one Bell Services Cast Member on duty to pick up luggage so we had to schlep it ourselves. We were NOT the only ones with the early departure.

Disney’s Coronado Springs Resort is a lovely resort with a beautiful and well maintained setting. It is , however, oriented towards convention type visitors so it seems a bit more “buttoned down” than most of the other Disney resorts. People just didn’t seem as relaxed as they do at other Disney locations, perhaps because of the necessity of maintaining their corporate image while with their peers.

Will we stay there again, probably not. The reason is not so much with the quality or amenities offered by the resort but rather our preference for some of the others we have experienced and will experience in the future. So many resorts, so little time!!!  As always, enjoy your visit to Walt disney World!!

Ken

Related articles

• Pepper Market: Disney’s Coronado Springs Resort (disneyfoodreport.com)
• Free ‘in-room’ wireless internet starting at most Walt Disney World Resorts today (chipandco.com)

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