Introducing your New Disney World Ambassadors for 2024-2025

Join us in welcoming the new Walt Disney World Ambassadors for 2024-2025!

Disney just announced the two new Walt Disney World ambassadors for 2024-2025. Serena Arvizu and Shannon Smith-Conrad will be the latest ambassadors, replacing current ambassadors Ali Manion and Raevon Redding next year.

Related: First Walt Disney World Ambassador Returns to Disneyland 52 Years Later

According to Disney, “Walt Disney World Ambassadors serve a two-year term as “Emissaries of Goodwill” and official spokespersons of our resort. They also represent more than 75,000 Cast Members and play a key role in bringing the magic of Disney out into our Florida community, offering them a special relationship with the Resort.”

The new ambassadors were officially welcomed to the ambassador team this morning at EPCOT. They will be the 83rd and 84th ambassadors, joining a small and distinguished list of cast members who have had the honor of holding the position. They will take over the ambassador role “during a monumental time for the company with more projects underway in the next decade than at any point in our history at Disney Parks, Experiences and Products” according to Disney.

Disney shared the following background information on the new ambassadors:

Serena started her Disney journey in 2016 on the Disney College Program as a hostess at The Crystal Palace in Magic Kingdom Park at Walt Disney World. She joins the Ambassador Team from Disney Supplier Diversity where she has been a Sourcing Specialist since December 2020. Serena is most looking forward to shining a light on all the cast members at Walt Disney World and helping to tell their stories of making magic for guests, each other and the community.

Related: New Alumni Name Tag for Disney Ambassadors

Shannon started her Disney journey in 2012 on the Disney College Program at Disneyland Resort. She joins the Ambassador Team from Professional Recruitment where she has been a Coordinator since November 2021. With a deep passion for helping others, Shannon is most looking forward to bringing the magic of Disney out into the community and volunteering alongside fellow cast as a Disney VoluntEAR.

Congratulations Serena and Shannon, and welcome from all of us here at Chip and Co!

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