Guests can now recognize Individual Cast Members for their outstanding service at Walt Disney World in the My Disney Experience App!
Here are the details just shared by Disney:
Since launching with The World’s Most Magical Celebration in Oct., the Mobile Cast Compliment feature has already generated more than 25,000 compliments, with the numbers continuing to grow every day!
Throughout the 50th Anniversary celebration of Walt Disney World Resort, our cast members continue to be the heart of the magic and go above and beyond to provide magical experiences for the millions of guests who visit. In fact, our cast members have received countless recognition over the years through guest letters, emails, and the thousands of posts we see on social using #CastCompliment, and now, the popular Mobile Cast Compliment feature in the My Disney Experience mobile app is the newest way for guests to compliment cast.
Beginning today, it will be easier than ever to recognize the people who make magic for you during your visit, as you can now compliment individual cast members – by their first name and hometown – as part of new enhancements to Mobile Cast Compliment.
Take a look at how cast members are reacting to the new feature!
When we first launched the Mobile Cast Compliment feature in the app last year, guests could compliment a group of the cast in specific areas. Now, you can send recognition to individual cast members, something we know our guests want. It’s simple, too. After guests choose a positive sentiment from a drop-down menu, they can enter the cast member’s first name, hometown and date of interaction. So, make sure to spell the cast member’s first name and hometown correctly so the cast member will be alerted, along with their leader, and they can receive their personalized recognition! And if you didn’t catch a name, that’s okay, you can still share a compliment about the location or area where your magic happened!
To access Mobile Cast Compliment, search “Cast Compliment” in the My Disney Experience mobile app (you can also conveniently find it in a few other parts of the app, too).
Thanks so much for recognizing and celebrating the cast members at the heart of our Disney magic. We love seeing your compliments and know they mean the world to these everyday magic makers!
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