Former Disney Cast Member Found to Have Paid Herself More Than $100K in Fraudulent Refunds

former Disney Cast Member
Photo credit: Walt Disney World.

Former Disney Cast Member Found to Have Paid Herself More Than $100K in Fraudulent Refunds

32 year old Jennifer Alejandra Insuasti, former Disney Cast Member (Guest Experience Services Coordinator), has been accused of misdirecting over $100,000 into her, family members’, and friends’ bank accounts. According to the Florida Department of Law Enforcement, Insuasti is charged with one count of grand theft of $100,000 or more after turning herself in on Monday in Osceola County.

Due to Insuasti’s position at Disney, she was able to pay herself in fraudulent refunds from March 2016 to July 2018. According to WESH, as a Guest Experience Services Coordinator, Insuasti would take care of guest complaints and offer refunds, free tickets, and free resort stays to unhappy guests. Of course, these weren’t the only tasks she was taking care of- Insuasti began to redirect refund money to her own bank account, as well as some of her friends’ and family members’. To try and cover up these incidents, she would use old refund accounts when redirecting the money.

According to the Florida Department of Law Enforcement, Disney has records of 41 fraudulent credit or debit card refunds as well as four fraudulent check refunds. Insuasti is now being held at the Osceola County Jail with bail set at $100,000.

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Source: WESH.


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Rebekah