Disney World limits use of onboard bus computers

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Interesting article from Jason Garcia at The Daily Disney.

Walt Disney World has issued written orders and made software changes designed to ensure that navigational computers on the resort’s buses can’t be used while the vehicles are moving.

The changes followed criticism from some of Disney’s roughly 1,200 bus drivers who complained that the computers were a distraction and a safety hazard.

“We’re a listening company and constantly ask for cast-member feedback. In this case, we heard from bus drivers that there was a need to clarify operating guidelines, and we have developed a written communication to address that,” Disney World spokeswoman Andrea Finger said this week.

Disney installed the onboard, GPS-equipped computers several years ago as part of a project the company dubbed “Magic in Motion.”

Under MiMs, as the project is referred to internally, Disney is able to track in real time the locations of all of its buses and the crowd levels at the bus stops outside its theme parks, hotels and other venues. Rather than following pre-determined routes, the buses are continually redirected during the day depending on where passengers are waiting.

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