Disney Springs Confirms Virtual Queue for 2025 Santa Claus Meet-and-Greet

Santa is Coming to Town! Disney Springs Confirms Virtual Queue for 2025 Meet-and-Greet

Jolly news for holiday shoppers and Disney fans! Disney has officially confirmed the return of its popular Virtual Queue system for the 2025 Santa Claus meet-and-greet at Disney Springs, offering a more convenient way to share your Christmas wishes with the Big Man.

The festive fun will kick off on November 13 and run through December 24, 2025. Guests can find Santa Claus near Disney’s Pin Traders in the Marketplace section of Disney Springs, ready to pose for photos and hear wish lists.

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No Standby, Virtual Queue is Required

In a move designed to maximize shopping and dining time, Disney has confirmed that access to the Santa Claus meet-and-greet will be managed exclusively through the My Disney Experience app. There will be no traditional standby queue available.

This means if meeting Santa is on your holiday agenda, you must secure a spot in the virtual queue once you arrive at Disney Springs.

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How to Join the Virtual Queue

The process leverages the My Disney Experience app, but a few important rules apply:

• Location, Location, Location: You must be physically present at Disney Springs to join the virtual queue. The app uses your device’s location services to confirm your eligibility.
• Multiple Drop Times: To give guests plenty of opportunities throughout the day, the virtual queue will open at multiple times:
  • 9:00 AM
  • 11:00 AM
  • 1:00 PM
  • 3:00 PM
  • 6:00 PM
• One Reservation for the Group: Only one person in your party needs to request to join the queue for your entire group, up to a maximum of 10 people.

Your Return to the North Pole

Once your group is called, the My Disney Experience app will send a push notification alerting you that it is your turn to return. This notification will direct you to the meet-and-greet location and provide a digital entry code.

If you happen to miss the push notification, your digital entry code can always be found within the My Disney Experience app under the “Virtual Queues” section, accessed by tapping the three-line menu icon.

This streamlined system allows families to enjoy all the other holiday offerings at Disney Springs—like the Christmas Tree Stroll and nightly snowfall—while they wait for their special moment with Santa. Mark your calendars and prepare your My Disney Experience app for November 13th!

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