Disney Lawsuit Alleges Cast Members Laughed at Disabled Guest Before Deadly Accident

Disney Lawsuit Alleges Cast Members Laughed at Disabled Guest Before Deadly Accident

A recent Disney lawsuit alleges Cast Members laughed at a disabled guest before a deadly accident occurred at the Jungle Cruise attraction.

Related – Disney World Annual Passholder Lawsuit Could be Dismissed

The Orange County Register is reporting that the lawsuit states a disabled guest was having trouble exiting one of the Jungle Cruise boats and Cast Members laughed at her instead of helping her. She then suffered a fall that caused injuries and ultimately led to her death.

The guest, Joanne Aguilar, a 66-year-old Ventura County woman, died 5 months after the incident due to complications from her injuries.

On November 18, 2022, Aguilar’s family filed a wrongful death lawsuit against Disneyland. The lawsuit states that Aguilar visited Disneyland with her two adult daughters on August 22, 2021. Aguilar was in a wheelchair at the time. The lawsuit states that a Cast Member at the Jungle Cruise attraction told them there was no wheelchair-accessible boat available.

Aguilar then decided to enter a boat with the help of her daughters. When the ride ended, Cast Members “placed small unsecured blocks on top of the existing steps inside the boat to reduce the height of each step.” Her daughters then helped her out of the boat while Cast Members supposedly watched and laughed.

“Exiting the boat was more difficult as it required her to propel her body upward with her lower legs, which due to her disability was not possible,” the lawsuit states. “The struggle was apparent and Disney cast members began snickered [sic] and giggling as they watched Ms. Aguilar try to safely exit the boat.”

Aguilar then fell backward and fractured her femur in her right leg. She was taken to a local hospital, underwent surgery, and stayed there for 10 days. Afterward, she was moved to a rehabilitation center where she stayed for 5 months. She passed away on January 29, 2022, from infection and going into septic shock.

Disney has denied the claims and stated that Aguilar’s injuries were caused by her own negligence and that Disneyland did not discriminate against her or deny her equal access. Disney is seeking a jury trial.

Source

Let our friends at Destinations to Travel help you book your next Disney Vacation. They are the preferred Travel Agency of Chip and Company and Disney Addicts, and who we use ourselves.

Get started below for your FREE No Obligation Quote.

Book With our friends at Destinations to Travel

Who is your Travel Agent?(Required)

Let us pick for youEric HilesStacy ReedAbbey JohnsonAlisa SullivanAlli WillisAmanda FolsomAmanda VannAmber BrillhartAmber FisherAmy SieburnAndrea SmithAngela AndersonAngie BaycuraAnna PetrilliAnnabelle DuboseApril StefanskiAshley RamseyBeth ParsonsBetsy SantoroBrandie McQueenBrian BuckleyBridget HatchBryan SchwartzCandice SneedCarrie ButlerCarson DockumCasey BoltCharleen HortonChelsea RoyChelsea WuebkerChris BoyerChristie GrubeChristina FratturaChristina SmithCourtney WhiteCraig YoderDan MercedDanielle NorcrossDarby MouritsenDavid ForrestDeborah AlvaradoEmilee BiegelEmily MorrisFaith HakesGail HatchGreg MatzkerHelen HummerHolly CurryJackie CavistonJaclyn PepitoneJamie SwansonJeanine JordanJeff CallahanJenni MaierJennifer BrownJennifer StephensonJennifer StoessnerJessica HatfieldJessica HuffJessica WunderJoe GuertinJon CarpentierJoseph SliwaJulie McCombJustin BrownKat AttridgeKathryn EberhartKathy AndersonKatie HarrellKatie PrevotKayla CookKelsey SullensKim HelmsKimberly HutchinsonKristi GallagherKyle RamsdenLauren DewlenLeanne MonterLinda DurhamLindsay AckermannLindsey VromanLissette BritoLori HardyMallory MorrisonMandi QuinnMaranda PerkinsMarisa AlvaradoMegan TeismannMeghan BlairMelissa ReedMichele KlineMike BeyerMissy McCormickMisty DickersonNancy CasteelNicole ThorntonPatrick O'ConnorPaul SulPeyton Ward-KubikRaylene CooganRegan OstranderRobbie BulusRobert ThomasSara SolbergSarah McCandlishShanna BrowningShelley BennettShelly MetzStacy CristStacy KrzyminskiStacy SmithStephanie DraganoStephanie FerencStephanie WalshSusannah McCordTara SlusserTerri MillerTiffany DobraskiTiffany DrenkhahnTina FarmerTonya LesiukTracy DaneTroy DuncanVeronica RenteriaVicki FesslerWendy CarllWendy HauserWendy KellehanWendy Shelley

Name(Required)

First Last

Email(Required)

Phone(Required)

Destination(Required)

Walt Disney WorldDisneyland ResortDisney Cruise LineAulani, A Disney Resort and SpaAulani, A Disney Resort and SpaUniversal FloridaUniversal HollywoodRoyal Caribbean, Carnival, Norwegian or other Cruise LineI don't know yet

# of Adults(Required)

# of Children(Required)

Check-in-Date(Required)

MM slash DD slash YYYY

Check-out-Date(Required)

MM slash DD slash YYYY

Comments, Questions or Special Requests

Name

This field is for validation purposes and should be left unchanged.

Δ

For the BEST in Disney, Universal, Dollywood, and SeaWorld Theme Park News, Entertainment, Merchandise & More follow us on, Facebook, Instagram, and Youtube. Don't forget to check out the Chip and Company Radio Network too!