Disney Guest Assistance Card Changes

keep calm

As you know Disney made some changes recently to the Disney Guest Assistance Card.  This card is now called the Guest Disability Card.  With this new name, came a lot of new changes.  Since all of the changes were super confusing, I decided I needed to head over to Guest Relations at Epcot to talk with the Cast Members.  I wanted to learn how our guest experience would change with the Disney Guest Assistance Card changes.  I took it a step further and tested it out with my family, including my mother-in-law.  She had an electric scooter, so we could test Disney’s changes.

I hope this explains more about the Disney Guest Assistance Card changes.  I know every family is a little bit different.  If you have any other questions, please email me at allison @ destinationsinflorida.com or call our team at Destinations in Florida at 877-918-8941.  Be sure you mention Chip sent you!


Allison has either worked or played at Disney World for the past 35 years.  She was a past Cast Member at Typhoon Lagoon and Tower of Terror.  She continued her love of Disney by starting Destinations in Florida Travel.  Contact Allison at allison@destinationsinflorida.com if you would like her or her team to book your upcoming Disney & Orlando vacation.

Please note: some posts may contain affiliate links which means our team could earn money if you purchase products from our site

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2 thoughts on “Disney Guest Assistance Card Changes

  1. I have a question, my mother had two knee replacements and will need the card as she cannot stand for a long period, also the biggest thing is those rides that have a moving walk, she is afraid of falling off balance. I wouldn’t want her to miss a special ride though. is there something they can do? Also is there a list of rides that have this just in case? I know they move people along but she is 77 as well.

  2. Something new, it was always 6 people on a card. Yes I understand its basically a fast past but what do you do while you have to wait as you have mobility problems.

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