Disney Genie expected to dramatically improve guests’ experiences

Almost two years ago Disney announced a new digital offering coming to Walt Disney World. The Disney Genie is said to enhance the way you plan for and experience a trip to Walt Disney World Resort. Joining other innovations like the MagicBand, Disney Genie is being designed to help you make the most out of your visit, whether you’re a first-time guest or a seasoned pro.

Yesterday at Disney’s third quarter earnings call Disney CEO Bob Chapek gave some more insight about the new feature. With Disney Genie guests will spend less time waiting in line and more time having fun in the parks!

Chapek shared that Disney Genie will enable guests to “more easily and efficiently navigate everything parks have to offer”. The app will allow for a more personalized and customized experience for guests, putting them in control with more flexibility and choice. Chapek says it will be “transformational” and even compared it to MyMagic+ “on steroids”.

Disney Genie will use “consumer preferences, given what we know from them, blended with industrial engineering data based on how our park is operating that day to make suggestions on the fly,” said Chapek. He promised more information would be available soon.

We can’t wait to find out more information about Disney Genie!

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Written by:

Sara 5,265 Posts

Sara is a travel agent with Destinations to Travel, a Disney Earmarked agency. She lives in Alaska with her husband and 3 kids. Due to her extreme dislike of winter, she travels often to warmer destinations during the colder months. She visits the Disney parks and resorts frequently with her family and loves helping other families plan magical vacations. Contact her here for help with your vacation!

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