Closing the Door on Tram Incident

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Closing the Door on Tram Incident

If you’ve ever visited the Disneyland Resort within the last several years, you’ll remember those red and white trams we all get to take a little ride on. (If you’re lucky, you’ll get a silly tram attendant in the back who will entertain everyone while returning to the Mickey and Friends parking structure.) Now, some of those trams — which, I admit, make me lazy — have doors installed.

These doors block the ends of the bench seats, hoping to prevent any riders (and their possessions, I’m assuming) from falling out. The doors are, unfortunately, not automatic, but are opened/closed by a metal lever.

So, why were these doors put in place? Back in 2007, two female passengers ended up falling off the tram. According to an article printed by the OC Register (the article can be read here), the tram had been traveling at five miles per hour and both women suffered head injuries.

Later in May, the OC Register published a story on their Around Disney blog about Disney settling the suit filed by Qi Zhao, one of the passengers who fell. Zhao had suffered severe head trauma which left her in a coma for three weeks following the incident. (This story can be read here.)

These “enclosed” trams have yet to debut. They sit all by their lonesome in the former Lion King tram loading area, while the “open” trams are still operating at the loading and unloading zones at Downtown Disney.

Some concerns about the doors: Will they disrupt loading/unloading times? Will they actually be effective? Will they be more of a burden than helpful?

I want to know your thoughts. Do you think this was the right way to handle the situation?


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