You may have a heard a little about a big announcement last week. At an Investors Conference Tom Staggs hinted at big changes in the Disney parks. One that has set the Disney community abuzz is the following:
“… we are currently developing an innovative system that will, in essence, create a version of FASTPASS for their entire Disney vacations. Guests will be able to reserve times for their favorite attractions and character interactions… secure seats at our shows and spectaculars…make dining reservations… and pre-book many other favorite guest experiences – all before even leaving their house.”
“…a version of FASTPASS for their entire Disney vacations.” WOW. Unfortunately, this piece of news* seems to be as well-received as the initial plans for a Fantasyland expansion that was heavy on the Character Meet N Greets.
*It’s important to note that little detail was provided so there is much speculation on what this means with little concrete detail. I’ve see every opinion ranging from this being a VIP option which requires an additional cost to hypotheses that guests would be limited to reserving only a couple of attractions per day on their trip.
I’m lukewarm at best and opposed at worst. I’m a planner, exactly the type of person this new option seems ideal for, and I’m not on board which doesn’t seem to bode well.
Let’s talk about why I’m not lying awake at night so excited about this new option that I cannot sleep.
I don’t want to lie awake at night. Anyone who has been at the computer or dialing Disney Dining at the 180 day mark to get a coveted reservation knows how stressful the process can be. First, there’s the advance planning to figure out which park you’ll be in on which day. Selecting a restaurant that fits in with that plan follows soon after. Then there is the “backup” plan which means a second and third choice of restaurant or times if you cannot get your prized ADR. Will I need to be at my computer at 6am 180 days before my vacation to get an early FastPass time for Toy Story Mania? Will I need to have two, three, four versions of my touring plan to account for all the combinations that can occur if I don’t get the planned time for one of my attractions? Does the success of my trip hinge on the stars aligning to be able to get FastPasses that match my preferred touring plan?
Flexibility. I have small children so even though a touring plan is critical to a successful Walt Disney World vacation, flexibility is even more critical. If one of my kids has a mini-meltdown and needs some extra time to relax in the shade with a snack, will I miss my opportunity to ride Big Thunder Mountain without having to brave the standby line? And if I do miss my FastPass reservation and have to wait 45 minutes in the standby line because Big Thunder Mountain is a must-do for my son, will there be a domino effect and I will I miss my FastPass windows for my other attractions and shows?
Forget that I have small children and need flexibility, a vacation should be flexible and unhurried to some degree. I don’t want it to feel like my everyday life when I’m rushing from meeting to meeting at work or from preschool pickup to dentist appointment to play date without a chance to take a breath.
What if my stepson decides to join us at the last minute? Not a big deal because we have room in our DVC unit but now I may not be able to get him a FastPass for the same timeframes the rest of the family has. Does this mean either he cannot join us on the rides or do we have to “throw away” our reserved FastPasses that I secured six months ago so we can be together as a family?
Longer Standby Lines and Less FastPasses for the non-Planners? Not everyone is a planner and not everyone is aware of all that is involved in a Walt Disney World trip until they arrive and then it is too late. If FastPasses can be issued before you even set foot in the park, I can only assume this means longer standby lines and less FastPasses being distributed in the parks since the overall capacity of the rides is not being increased. This does not seem like a magical experience for non-planners or guests whose plans simply change. If it rains on the day I plan to visit Magic Kingdom and we regroup and decide to visit the following day, I don’t relish the idea of having to wait in longer lines because I don’t have FastPasses in hand when I pass through the turnstiles. I like my odds now where I the same chance of getting a FastPass as any other guest in the parks at the same time.
The bottom line for me is everything in moderation. Planning is good but extreme planning for what is supposed to be relaxed family time is too much of a good thing. Disney is the leader in creating an outstanding customer experience so I trust my concerns will be alleviated and a couple of years from now I’ll look back at this article and wonder what I was ever worried about. At least, I hope so.
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