In order to crack down on ticket abuse Disneyland is taking photos of guests as they enter the park on the first day of their 3 day park hopper tickets now. They are testing a new system that has Disneyland workers taking pictures of the park guest that enters the park on day one of a multi-day park pass. Then on day two and three the initial picture will pop up on the screen allowing the ticket agent to make sure the same person that used the ticket on day one is using it on day two and day three.
The system for ticket abuse is where a ticket broker will buy a 3 day “park hopper” ticket for $205 and then rent the ticket to three different individuals as one day tickets for $85 each day. This way the ticket broker makes $50 and the guests are saving $40 (one day tickets are $125). Disney has a policy that does not allow for sharing one ticket. Tickets are non transferable.
On Tuesday, the first day of the photo taking system there were many disgruntled guests claiming the photo taking delayed visitors getting into the parks up to 45 minutes.
“They delayed literally thousands of people in line to do this process,” said Bob Shoberg, a San Jose resident who visited Disneyland with his wife, daughters, in-laws and grandchildren.
Disneyland park spokesperson Suzi Brown, disagreed with the grumblings saying the photo process involved a “very small percentage of guests” and did not cause a significant delay.
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I was there on Tuesday and Wed last week (the 8th and 9th), didn’t find it to be that bad. They already link a picture to your annual pass. What really slows down the DL/CA lines is that they cast member has to physically handle each and every ticket. They don’t have the magnetic scanners like at WDW. They also don’t work on the same computer system as WDW (I asked), so they needed to find a way to make it work with the software they do have.
The fingerprint scanner at WDW would be SO much more efficient than this, and it’s a system they already have – why re-invent the wheel?
Wow, the finger scan is bad enough at WDW. It can take 20+ minutes to get in if you get stuck behind people with ticket issues. I hope they don’t bring this to WDW