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Guest Arrested and Banned After Alleged Cast Member Assault at EPCOT
A Walt Disney World guest was arrested and permanently banned from Disney World property after allegedly assaulting a Cast Member during an incident involving Mirabel from Encanto at EPCOT.
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The incident reportedly happened on April 21, 2026, while Diego Rodriguez was visiting EPCOT with a female guest and a child. According to reports, Rodriguez attempted to cut in line multiple times during an opportunity involving Mirabel. A Cast Member repeatedly told him that cutting the line was not allowed.
Things escalated when the child reportedly tried to run toward Mirabel and was stopped by the attendant. The female guest also attempted to have Mirabel sign an autograph book, but the group was told Mirabel was only taking photos at that time.
Reports say the female guest waved the autograph book in Mirabel’s face before Rodriguez allegedly grabbed an attendant’s arm and shook her. He also reportedly yelled at both the Cast Member and Mirabel, including asking why others could take photos but his group could not.
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Other Cast Members stepped in, and police were called to the scene. Rodriguez was arrested on battery charges and later permanently banned from all Walt Disney World properties.
Mirabel does not currently have a traditional meet and greet at EPCOT, but she does appear as part of the ¡Celebración Encanto! entertainment offering in the park.
While Disney magic can make for some emotional moments, this is a reminder that Cast Members are there to keep experiences safe, organized, and enjoyable for everyone. A little patience goes a long way, especially when visiting the most magical place on Earth.
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