Disney Waives Arbitration in Wrongful Death Lawsuit Following Guest’s Allergic Reaction
Disney Parks Chairman Josh D’Amaro has issued an official statement addressing the pending wrongful death lawsuit stemming from a guest’s fatal allergic reaction after dining at Raglan Road, a third-party restaurant at Disney Springs in Florida.
The incident occurred in October 2023, when the guest consumed dishes at Raglan Road after allegedly being assured of their safety for those with allergies. Disney initially filed a motion to dismiss the lawsuit filed by the guest’s husband, citing an arbitration waiver signed when creating a Disney+ account.
Related – Man sues Disney Springs Restaurant after Wife Dies from Severe Allergic Reaction
However, D’Amaro’s recent statement indicates a change in course. “At Disney, we strive to put humanity above all other considerations,” he said. “With such unique circumstances as the ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss. As such, we’ve decided to waive our right to arbitration and have the matter proceed in court.”
This implies Disney is withdrawing their motion for dismissal. The company’s initial stance argued they shouldn’t be involved in the lawsuit, as Raglan Road is a third-party entity.
The lawsuit contends that Disney’s marketing assures the public that food allergies are a top priority at its parks and resorts, including Disney Springs. It claims the deceased guest relied on these representations when choosing Raglan Road for dinner.
Following the incident, Raglan Road updated its website to explicitly state that they “CANNOT guarantee that any dish we prepare is free from Gluten/Allergen or free from cross-contact.”
This development highlights the gravity of the situation and Disney’s decision to prioritize compassion and resolution for the grieving family.
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