Disney World Cast Members Pass Out from the Heat According to Union Rep

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Recent reports from Orlando Weekly reveal a concerning incident at Disney World where two performers fainted due to extreme heat. Denys Ortega, a business agent for Teamsters Local 385, shared that the performers, part of the “Beauty & the Beast” show at Hollywood Studios, fainted the weekend before last. The air conditioning system in a room used by performers before they enter the outdoor stage had been malfunctioning.

Related: Extended Evening Hours Returning to Hollywood Studios

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One performer, who plays the Beast and is represented by the Teamsters, and another performer represented by Actors Equity, experienced the effects of the heat firsthand. Ortega mentioned that despite multiple complaints, it took several days for Disney to address the issue. “Now that two people passed out, now — today — it was fixed,” Ortega told Orlando Weekly last Wednesday, “which is something that could have been prevented.”

Ortega reassured that the Beast actor is fine, but after fainting, he understandably refused to continue his shift. Although he received permission to go home, the hours he missed were unpaid.


Related: Disney Spends Over $142 Million to Change Splash Mountain to Tiana’s Bayou Adventure

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Safety Concerns and Union Protections

At Disney World, over 40,000 employees are covered by union contracts that ensure safety protections, including the right to refuse dangerous work and access to safety education. The current contract, finalized last year, includes clauses that guarantee employees will not be forced to perform work posing imminent danger and that they will have access to refillable water bottles, sunscreen, and electrolytes upon request.

Despite these protections, Walt Howard, President of Teamsters Local 385, noted that Disney often only complies with safety measures when pressured. He highlighted that characters, particularly those in heavy costumes, are “suffering” due to inadequate breaks and cooling measures, especially in heat indices exceeding 100 degrees.

The Walt Disney Company did not respond to Orlando Weekly’s request for comment on these concerns ahead of publication.

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Chris is a Pennsylvania native who escaped the cold and relocated to the Orlando area. Our resident Universal expert, Chris has been visiting the Universal Orlando Resort since the 1990s. Chris is a Universal and Walt Disney World Passholder, and can often be found exploring the parks taking in the sites (and finding new things to write about!).
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