Hold it! The truth about the “courtesy hold”

Picture this-You are planning your Disney Cruise Line vacation and during the quote process you hear the inevitable “would you like me to place that on a courtesy hold for you?”

Time seems to stand still as you ponder this question…

• Do you really need to hold your desired stateroom, or is it a sales technique?
• Is it really just a “courtesy” or is there fine print you haven’t read?
• What is a courtesy hold and do you need it or not?

I personally always felt pressured by the courtesy hold and refused it, quickly hanging the phone up in momentary panic. When curiosity got the best of me I flat out asked a cast member what the fine print on the “courtesy hold” was and it turns out it’s exactly what it seems: a courtesy hold, no strings attached.

Here’s the story…If you are interested in a Disney Cruise but aren’t immediately prepared to place your deposit (which is approximately 20% of the cruise fare) you can place your desired stateroom on a 5-day courtesy hold. This reserves your selected stateroom while you consider your options, gather funds for deposit, etc. If you choose not to place your deposit the room is simply released back into the system when your 5-days are up. You don’t even have to call and make an excuse for why the cruise isn’t right for you! There is no obligation, no penalty and no payment information required. The cruise line does require the legal first and last name of each member in the travel party (birthdate is requested as well) it’s as simple as that!

It wasn’t until I became an agent (specializing in Disney travel of course!) that I was able to truly appreciate the courtesy hold. If you didn’t see it, you wouldn’t believe it but one more than one occasion staterooms have been disappearing as I’m preparing a quote. It’s magical for Disney, that the cruise line is sailing at capacity, but not so magical when I’m trying to book your dream vacation and receive a notice that the stateroom is no longer available!

If you are interested in a particular sail date or itinerary but aren’t quite ready to place the deposit, say “YES” to the courtesy hold. It could very possibly be the three letter word that stands between you and the “big blue world”.

Related articles

• Disney Cruise Line Deals for Military Personnel (chipandco.com)
• Disney Cruise Line Unveils New Itineraries and Ports for 2012 – Disney Ships Bound for New York, Galveston and Seattle (wdwnews.com)

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