This question comes from Chris (I swear, I’m not sending myself questions!), who asks: “I heard they are getting rid of the refillable mugs at Disney. Is this true?”
Chris, thanks for reading and for your question. Disney isn’t discontinuing refillable mugs that we know of, but it looks as though they are attempting to change how the mugs are used. As you probably know, there has been some abuse of the mugs, with a small number of guests reusing them year after year. What Disney is doing now, is trying to figure out ways to track, and perhaps limit the use of, refillable mugs. Disney recently applied for a patent that will do just that, possibly by linking your ability to use your mug to your Keys to the World (room) card. So for example, if you want a drink (or possibly a snack), you would scan your card and it would dispense your beverage of choice. Once your resort reservation ends, you would no longer be able to use that mug. On subsequent trips, you’d need to buy another mug to get your KTTW to dispense drinks.
Besides the fact that some people who buy mugs abuse the system, we’ve heard other reasons why the mugs are problematic, most of them having to do with hygiene issues, but overall I think the mugs are too lucrative and popular for Disney to discontinue them. We’ll keep you posted if we hear of any changes.
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