It goes without saying that it has been a hectic week at Walt Disney World due to extreme weather in the Orlando area as a result of Hurricane Irma. While Cast Members across the theme parks are dealing with closures due to damage and debris, cancellations and variety of other Irma related concerns, guests visiting Walt Disney World this week have taken to Walt Disney World’s official Facebook page over the last few days to voice their concerns over inadequate Mousekeeping Services during their stay.
Several guests have left visitor posts highlighting that Mousekeepers have not been available to service their rooms or are instead providing limited services. An article that ran in the Inquisitor earlier this morning highlighted that this was likely due to the fact that the number of cast members working throughout the storm was limited and that as a result, certain services across the theme parks and resorts had to be adjusted.
Common complaints with those voicing their mousekeeping concerns were that staff were not on hand to replace linens, make beds or provide additional housekeeping services to guest rooms. Since the theme parks were closed, guests found themselves spending more time in their resort rooms than usual and felt that they would’ve benefited from the usual level of service.
It is not surprising that mousekeeping comments were meant with divided opinions. Many readers praised Disney for working tirelessly to keep guests safe during the storm and understood the limitations that limited staff would have on the visitor experience. Others however sympathized with the lack of services being offered to those staying at Disney World in the aftermath of the storm.
Where do you stand? Would you be accepting of limited services in the aftermath of Hurricane Irma, or would you expect it to be business as usual? Feel free to share your comments below.