Guest Assistance Card Program Update

We have been reporting about the changes coming on Oct. 9 to the Disability Assistance program. Many of us are not happy with this, but here are a few more details about the new program.

They are modifying the current Guest Assistance Card program, which gives access to attractions for guests with disabilities.  The new program is designed to provide the special experience guests have come to expect from Disney. They are hoping it will  help control abuse with the current program that was, unfortunately, widespread and growing at an alarming rate.

The new Disability Access Service (DAS) Card will replace the Guest Assistance Card. Guests will be able to request a Disability Access Service Card at Guest Relations, and they will receive a return time for attractions based on the current wait time. So essentially this will be a Fastpass.

Guests can visit Guest Relations to discuss their individual situation, and they will continue to provide assistance to your unique circumstances.

Meg Crofton, president Walt Disney Parks and Resorts Operations, United States and France, recently shared a letter of reassurance and continuing commitment to organizations representing the autism and disabled communities. Here is her letter.

Click here for additional information about the new program.

I do use the the GAC and I am not to happy about this change. I try to look at things from both sides and I do see where they needed to change the program but perhaps not this drastically. I will be in the parks in a few days so I will get to experience the new system. I will give it a chance and see how it goes, I don’t really have much of a choice anyway!

Have you used the new system yet? If so how did it go?

Wishing you Faith, Trust, and Pixie Dust

Sunshine